Bugs item #1040390, was opened at 2004-10-04 22:52 Message generated for change (Comment added) made by cybrarian1st You can respond by visiting: https://sourceforge.net/tracker/?func=detail&atid=498103&aid=1040390&group_id=61702
Please note that this message will contain a full copy of the comment thread, including the initial issue submission, for this request, not just the latest update. Category: Outlook Group: Binary 1.0 Status: Open Resolution: None Priority: 5 Submitted By: James (jzchang) Assigned to: Nobody/Anonymous (nobody) Summary: Toolbars items crash Outlook 2003 Initial Comment: Toolbar items "Delete as Spam" and "Recover from Spam" seem to function. However, it crashes Outlook 2003 afterwards (a dialog came up asking whether to send a bug report to Microsoft). Then Outlook 2003 restarts itself (if the restart checkbox is check otherwise it will quit) and the toolbar came up again after Outlook relaunches. I noticed the action (delete or recover) was taken after Outlook relaunched. The SpamBayes pull-down menu will cause the crash immediately without showing the sub-menu items. The Spam filtering seems to work fine. I tried the toolbar fixes in the Troubleshooting Guide, but it didn't solve the problem. I am using Widows XP Professional SP2. I didn't have problem with Outlook 2000. The problem appeared right after I upgraded to Outlook 2003. ---------------------------------------------------------------------- Comment By: p-51 (cybrarian1st) Date: 2005-12-12 14:28 Message: Logged In: YES user_id=1399625 Nope. No help with the "detect and repair" option either. I even tried completely unloading SpamBayes first and deleting all files in the Documents and Settings\[username]\Application Data\SpamBayes directory, THEN running the detect and repair. No joy. This all started when I upgraded from Office 2000 to 2003 (sp2). I read another post here that said they had the same trouble. Is there something wrong with the upgrade?? I upgraded WITHOUT first unloading SpamBayes. Does Outlook not play nice with add-ins during an upgrade? Also, I read someplace here that someone had success in fixing the mess when they completely uninstalled Outlook 2003 and re-installed it. Then they reinstalled SpamBayes. Is this the only answer?? Thanks! ---------------------------------------------------------------------- Comment By: Tony Meyer (anadelonbrin) Date: 2005-12-11 03:51 Message: Logged In: YES user_id=552329 Have you tried doing a "Detect and Repair" on Outlook? ---------------------------------------------------------------------- Comment By: p-51 (cybrarian1st) Date: 2005-12-09 10:50 Message: Logged In: YES user_id=1399625 Nope. That did not work. And when you say "disable" do you mean follow their directions and "optout" of DEP for SpamBayes only? If so, I did that by chosing NOT to run DEP for only the executables in the program files/spambayes/bin folder - which are: outlook_addin_register.exe and outlook_dump_props.exe But "optingout" of DEP for these two files still does not effect the problem as first described. And I cannot find any way to "disable" DEP completely for the whole computer - if that is what you meant. Thanks for your help. ---------------------------------------------------------------------- Comment By: Tony Meyer (anadelonbrin) Date: 2005-12-08 17:08 Message: Logged In: YES user_id=552329 See: http://support.microsoft.com/kb/875352 If you disable it, everything will probably work better <0.5 wink>. ---------------------------------------------------------------------- Comment By: p-51 (cybrarian1st) Date: 2005-12-08 14:01 Message: Logged In: YES user_id=1399625 Sorry. DEP?? What is that and how do I disable it? If I disable it, what other functions do I effect? Thanks! ---------------------------------------------------------------------- Comment By: Tony Meyer (anadelonbrin) Date: 2005-12-07 21:36 Message: Logged In: YES user_id=552329 Check to see if DEP is enabled (note that Microsoft considers Outlook and "essential" program) and if it is, disable it. ---------------------------------------------------------------------- Comment By: p-51 (cybrarian1st) Date: 2005-12-07 14:46 Message: Logged In: YES user_id=1399625 Ok. Even the latest alpha version does not seem to work. As with others with this problem, spambayes works from data ALREADY entered into the database. If you click on the toolbar to access ANY functions (to add spam or delete spam etc), Outlook immediately crashes. So, what is the solution? Any ideas? ---------------------------------------------------------------------- Comment By: p-51 (cybrarian1st) Date: 2005-12-07 14:27 Message: Logged In: YES user_id=1399625 I have had this happen as well. Nothing I have tried has fixed the problem. I am going to try the 1.1a1 version to see if it has any effect. Is there a problem in Outlook 2003?? ---------------------------------------------------------------------- Comment By: seattle (sxross) Date: 2004-11-12 17:49 Message: Logged In: YES user_id=1158241 this applies also to the SpamBayes manager, so changing settings is impossible. ---------------------------------------------------------------------- You can respond by visiting: https://sourceforge.net/tracker/?func=detail&atid=498103&aid=1040390&group_id=61702 _______________________________________________ Spambayes-bugs mailing list [email protected] http://mail.python.org/mailman/listinfo/spambayes-bugs
