Support Requests item #1434695, was opened at 2006-02-20 07:08
Message generated for change (Settings changed) made by anadelonbrin
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Category: None
Group: None
>Status: Closed
Priority: 5
Submitted By: Ira (ira01)
Assigned to: Nobody/Anonymous (nobody)
Summary: Database inconsistencies?
Initial Comment:
I am using Windows XP, with all updates, and Outlook
2003. Spam Bayes had been working with no problem. I
have Binary version 1.0.4. Then problems arose which I
could not solve using the suggestions on the
troubleshooting guide regarding nonfunctioning buttons.
Here is the problem: The "Delete As Spam" button
ceased working. I thought Spam Bayes was otherwise
working, so I followed those instructions in the
troubleshooting guide, including eventually deletion of
the "dat" file. The buttons were rebuilt but still did
not work. It then occurred to me that actually Spam
Bayes was not filtering reliably either, because it
seems to me there is a much higher proportion of
messages in the suspects folder than the junk folder,
than had been true in the past. I consulted the log
file as indicated in the troubleshooting guide, and it
appears to me that the log file is indeed reporting
errors. E.g., here are two excerpts from the log file:
1. WARNING: Bayes database has 4240 messages, but
training database has 4071
pythoncom error: Python error invoking COM method.
2. bsddb._db.DBRunRecoveryError: (-30982,
'DB_RUNRECOVERY: Fatal error, run database recovery --
fatal region error detected; run recovery')
Moving and spam training message 'In debt you can get
help today' - Training on message 'In debt you can get
help today' in 'Ira Ellman/Junk Suspects - pythoncom
error: Python error invoking COM method.
Help would be appreciated!
Thank you.
Ira Mark Ellman
----------------------------------------------------------------------
>Comment By: Tony Meyer (anadelonbrin)
Date: 2006-04-03 00:49
Message:
Logged In: YES
user_id=552329
The FAQ explains this problem. You need to retrain, either
by deleting the database files or via the Manager dialog,
ticking the "Rebuild entire database" box.
----------------------------------------------------------------------
You can respond by visiting:
https://sourceforge.net/tracker/?func=detail&atid=498104&aid=1434695&group_id=61702
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