Bugs item #1615363, was opened at 2006-12-13 16:00
Message generated for change (Comment added) made by michaelplant
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Category: None
Group: None
Status: Open
Resolution: None
Priority: 5
Private: No
Submitted By: Darwin (michaelplant)
Assigned to: Nobody/Anonymous (nobody)
Summary: Runtime errors crashing Outlook
Initial Comment:
SpamBayes 1.04 (binary) installed in Outlook 2003 under XP Pro Sp-2 (fully
patched, on a Centrino notebook) keeps returning C++ Runtime errors on starting
Outlook. If I re-open Outlook and enable to plugin I can *sometimes* open
successfully and filter my mail. More often I get the same error and crash.
I have done a detect and repair of Office 11, uninstalled and reinstalled
SpamBayes 1.04, uninstalled and reinstalled the SpamBayes beta, uninstalled and
reinstalled SpamBayes 1.04.
I am also running X1, but do not have the Outlook toolbar installed. The other
addins that I have running in Outlook are:
COM add-ins:
SpamBayes
X1 Desktop Search Outlook RT1* I'm not sure what this one does, though I
suspect it has something to do with indexing my pst. As noted above, the
Outlook toolbar ("x1 Outlook Addin") is not installed.
The add-in Manager also lists:
eAnnouncer
AVG Exchange Extension
Exchange Extensions property pages
Redemption Helper Outlook Extension
Log file is attached.
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>Comment By: Darwin (michaelplant)
Date: 2006-12-18 14:25
Message:
Logged In: YES
user_id=1167948
Originator: YES
Sorry folks. I fixed this myself. I uninstalled SpamBayes 1.04 and then
rebooted. Opened Outlook and manually removed the toolbar and rebooted.
Scanned registry and removed references to Spambayes (there was one - start
menu entry, probably didn't affect anything...) and rebooted. Downloaded
and installed the latest beta and all is well. Seems this is a common
Outlook problem and unlikely to be directly related to Spambayes.
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