Support Requests item #1772125, was opened at 2007-08-11 18:33 Message generated for change (Comment added) made by mhammond You can respond by visiting: https://sourceforge.net/tracker/?func=detail&atid=498104&aid=1772125&group_id=61702
Please note that this message will contain a full copy of the comment thread, including the initial issue submission, for this request, not just the latest update. Category: None Group: None Status: Open Priority: 5 Private: No Submitted By: Mosman (mosman2088) Assigned to: Nobody/Anonymous (nobody) Summary: asynchat.pyc|handle_read|88 error Initial Comment: I use Outlook Express 6 and Spambayes 1.0.4 with Python 2.5. Outlook 6 polls my email server and receives a list of messages, but then hangs on attempting to download the messages. The log shows - Service not available. Using thread. Loading database... Listener on port 110 is proxying [My POP3 account]:110 User interface url is http://localhost:8880/ error: uncaptured python exception, closing channel <sb_server.ServerLineReader connected [My POP3 account]:110 at 0x12588f0> (socket.error:(10035, 'The socket operation could not complete without blocking') [asynchat.pyc|handle_read|88] [asyncore.pyc|recv|356]) error: uncaptured python exception, closing channel <sb_server.ServerLineReader connected [My POP3 account]:110 at 0x12589e0> (socket.error:(10035, 'The socket operation could not complete without blocking') [asynchat.pyc|handle_read|88] [asyncore.pyc|recv|356]) ... and so on repeated each time the email client calls the POP3 server The messages readily download using an account which substitutes the POP3 server address for spambayes' "localhost". Having regard to earlier threads, I have cleaned out the mailbox leaving only 2 (spam) messages and the sourceforge.net account registration, each of 1Kb, available for download on the server. However the spambayes access still hangs. I have replaced the pop3uidl.dbx file in an attempt to ensure it was not corrupt. (unlikely as other accounts are readily accessed) This problem was notified twice before but without resolution - see [ 824589 ] sb_server.py doesn't recover after a 'connection timed out' http://sourceforge.net/tracker/index.php?func=detail&aid=824589&group_id=61702&atid=498103 and https://sourceforge.net/tracker/?func=detail&atid=498104&aid=1235058&group_id=61702 Finally I have no difficulty accessing the account from another machine also running Outlook 6 and Spambayes 1.0 rc1 ---------------------------------------------------------------------- >Comment By: Mark Hammond (mhammond) Date: 2007-08-17 00:59 Message: Logged In: YES user_id=14198 Originator: NO The latest installer is at http://starship.python.net/crew/mhammond/spambayes-1.1a4-070629.exe and if skip's lead about the new option doesn't help, I'd try rolling back to python 2.4, just to see if it fixes anything. ---------------------------------------------------------------------- Comment By: Mosman (mosman2088) Date: 2007-08-16 22:30 Message: Logged In: YES user_id=1865284 Originator: YES After failing to install 1.1a4, reinstalled 1.0.4, but with no success. IE6 correctly reports the number of messages on the server (eg, "receiving message 1 of 31") but goes no further. No messages appear in the pop3proxy-... directories. The ini file is - [Headers] notate_to:spam unsure [Storage] messageinfo_storage_file:g:\outlook express\spambayes.messageinfo.db persistent_storage_file:g:\outlook express\hammie.db cache_messages:True [pop3proxy] listen_ports:110 remote_servers:[my ISP provider] The port and ISP server are those on which another OE6 account successfully (without using localhost) downloads messages from the ISP. There are no delays or time-outs on the other account. Spambayes is listed among authorised applications under firewall policy in the local machine section of the registry (as C:\Program Files\SpamBayes\bin\sb_tray.exe:*:Enabled:sb_tray) but not materially elsewhere in the registry. None of this appears to be any different from my other machines which are successfully running spambayes (except that the python version now used on this machine is 2.5 not 2.3) - which perplexes me! ---------------------------------------------------------------------- Comment By: Mosman (mosman2088) Date: 2007-08-14 23:01 Message: Logged In: YES user_id=1865284 Originator: YES Incidentally "http://starship.python.net/crew/mhammond/spambayes-1.1a4.exe"; returns a 404 error and the file spambayes-1.1a4.exe isn't locatable on http://starship.python.net/crew/mhammond/ - the link "The SpamBayes project is at sourceforge <http://spambayes.sourceforge.net/>" only leads to version 1.0.4 and a zip file for 1.1a4, which produced the installation problem reported ---------------------------------------------------------------------- Comment By: Mosman (mosman2088) Date: 2007-08-14 22:54 Message: Logged In: YES user_id=1865284 Originator: YES Uninstalling (to the point of manually removing all directories) and reinstalling Spambayes 1.0.4 does not overcome the problem. Installing Spambayes 1.1a4 has not been possible - the installation hangs after reporting that "user interface url is http://localhost:8880/"; and "loading database"; after 60 minutes traceback report is "'file [...]/scripts/sb_server.py', line 1109, in <module> run<>; 'file [...]/scripts/sb_server.py', line 1103, in run<start>; 'file [...]/scripts/sb_server.py', line 1040, in start state.close<>; 'file [...]/scripts/sb_server.py', line 789, in close assert self.prepared, 'closed without being prepared!" Re "the new retrieval_timeout in the 1.1 series," apart from the circumstance that I can't install 1.1a4, the problem does not seem to be a server timeout at the ISP level, as IE6 downloads messages using an account constructed to access the server directly (ie bypassing spambayes, at the cost of 100+ spam messages daily) with no delay at all; large files (10 mb attachments are not uncommon) cause it no problem and have caused spambayes no problem in the past. The proxy cache directories (under C:\Documents and Settings\{user}\Application Data\SpamBayes\Proxy\) have collected some but not all of the messages on the server, received after the problem to which this thread is directed manifested itself. Unfortunately I cleared the server and the cache directories before recording them for comparison. Should I go back to 1.0.4? What do I have to delete from the disk and the registry to get a clean install? Thanks for your help! ---------------------------------------------------------------------- Comment By: Skip Montanaro (montanaro) Date: 2007-08-11 21:17 Message: Logged In: YES user_id=44345 Originator: NO Also, note the new retrieval_timeout in the 1.1 series. Read through the comments for 1235058. Skip ---------------------------------------------------------------------- Comment By: Skip Montanaro (montanaro) Date: 2007-08-11 21:11 Message: Logged In: YES user_id=44345 Originator: NO Can you try downloading and installing the 1.1a4 installer? It's available at http://starship.python.net/crew/mhammond/spambayes-1.1a4.exe A lot of bugs have been fixed since 1.0.4. Thx, Skip Montanaro ---------------------------------------------------------------------- You can respond by visiting: https://sourceforge.net/tracker/?func=detail&atid=498104&aid=1772125&group_id=61702 _______________________________________________ Spambayes-bugs mailing list [email protected] http://mail.python.org/mailman/listinfo/spambayes-bugs
