Bugs item #1835536, was opened at 2007-11-21 04:48 Message generated for change (Comment added) made by powernout You can respond by visiting: https://sourceforge.net/tracker/?func=detail&atid=498103&aid=1835536&group_id=61702
Please note that this message will contain a full copy of the comment thread, including the initial issue submission, for this request, not just the latest update. Category: Outlook Group: 1.0.4 Status: Open Resolution: None Priority: 5 Private: No Submitted By: Raymondg (raymondg) Assigned to: Mark Hammond (mhammond) Summary: Office/Outlook SP3 Breaks Spambayes Initial Comment: Immediately after installing Office 2003 SP3, Spambayes stopped working on Outlook 2003. Tried 1.0.4 and 1.1A. Both are disabled in Outlook. Reference MSKB article 938814 http://support.microsoft.com/?kbid=938814 Spambayes log: Loaded bayes database from 'C:\Documents and Settings\xxxxxxx\Application Data\SpamBayes\default_bayes_database.db' Loaded message database from 'C:\Documents and Settings\xxxxxxxx\Application Data\SpamBayes\default_message_database.db' Bayes database initialized with 1675 spam and 1746 good messages SpamBayes Outlook Addin Version 1.1a3 (April 2007) on Windows 5.1.2600 (Service Pack 2) using Python 2.4.4 (#71, Feb 5 2007, 15:24:39) [MSC v.1310 32 bit (Intel)] Log created Tue Nov 20 22:22:36 2007 *** SpamBayes is NOT enabled, so will not filter incoming mail. *** pythoncom error: Failed to call the universal dispatcher Traceback (most recent call last): File "win32com\universal.pyc", line 177, in dispatch File "win32com\server\policy.pyc", line 332, in _InvokeEx_ File "win32com\server\policy.pyc", line 659, in _invokeex_ File "win32com\server\policy.pyc", line 593, in _invokeex_ File "addin.pyc", line 1365, in OnStartupComplete File "win32com\client\dynamic.pyc", line 496, in __getattr__ exceptions.AttributeError: <unknown>.Explorers pythoncom error: Unexpected gateway error Traceback (most recent call last): File "win32com\universal.pyc", line 177, in dispatch File "win32com\server\policy.pyc", line 332, in _InvokeEx_ File "win32com\server\policy.pyc", line 659, in _invokeex_ File "win32com\server\policy.pyc", line 593, in _invokeex_ File "addin.pyc", line 1365, in OnStartupComplete File "win32com\client\dynamic.pyc", line 496, in __getattr__ exceptions.AttributeError: <unknown>.Explorers SpamBayes - Disconnecting from Outlook Session: Messages classified: 0 Total: Messages classified: 0 Addin terminating: 0 COM client and 1 COM servers exist. ---------------------------------------------------------------------- Comment By: Powernout (powernout) Date: 2008-02-25 09:44 Message: Logged In: YES user_id=1988242 Originator: NO My Spambayes is also not working the way it's supposed to. Not sure when SP3 was installed, but my symtoms are: In Junk Suspects, I can no longer use the "Delete as Spam" button, nor can I use the "Recover from Spam" button. Although junk mail is still being filtered, I am getting approximately 3 times more Junk Suspects, even email addresses which are safe go into the Junk Suspects. ---------------------------------------------------------------------- Comment By: joefidler (joefidler) Date: 2008-01-15 23:09 Message: Logged In: YES user_id=1911145 Originator: NO I am seeing same symptoms - plug-in just does not enable under Outlook 2003 with SP3. See 1811774 for details. I have not tested with another version of Outlook/SP so cannot confirm problem is specific to this service pack. Cheers, Joe. ---------------------------------------------------------------------- Comment By: Raymondg (raymondg) Date: 2007-11-21 17:26 Message: Logged In: YES user_id=1942118 Originator: YES I thought the KB article may be relevant as it mentions COM add-ins that are disabled after applying Office 2003 SP3. If that is not the case, OK, but has anyone else reported this problem, and is there a fix? Bug report 1811774 looks like similar problem (also using Outlook 2003 SP3). Spambayes toolbar buttons are there but do not respond at all when clicked. No way to delete spam or recover messages from spam. Can't run Spambayes config manager. Outlook 2K3 Toolbar options for Spambayes are grayed out. Happened immediately after installing Office 2K3 SP3. ---------------------------------------------------------------------- Comment By: Mark Hammond (mhammond) Date: 2007-11-21 05:41 Message: Logged In: YES user_id=14198 Originator: NO Is there any reason to believe MSKB article 938814 is relevant here? I can't see one. Not having an 'explorers' object would cripple things, so ignoring this error isn't really an option, and sadly I skipped 2003 and only have 2007. ---------------------------------------------------------------------- Comment By: Raymondg (raymondg) Date: 2007-11-21 05:39 Message: Logged In: YES user_id=1942118 Originator: YES Yes, I followed all of the suggestions on the troubleshooting page. Tried several times for 1.0.4 and 1.1a before posting. ---------------------------------------------------------------------- Comment By: Skip Montanaro (montanaro) Date: 2007-11-21 05:26 Message: Logged In: YES user_id=44345 Originator: NO Assigning to Mark. Have you checked the troubleshooting guide? http://spambayes.svn.sourceforge.net/viewvc/*checkout*/spambayes/trunk/spambayes/Outlook2000/docs/troubleshooting.html ---------------------------------------------------------------------- You can respond by visiting: https://sourceforge.net/tracker/?func=detail&atid=498103&aid=1835536&group_id=61702 _______________________________________________ Spambayes-bugs mailing list [email protected] http://mail.python.org/mailman/listinfo/spambayes-bugs
