I have been monitoring the spambayes list and helping out some of the spambayes users for a couple of months.
Some of the least frequently answered questions are related to the response below. I recommend that this answer be reformatted into a FAQ and added to the FAQ list under "reinstalling SpamBayes". The information below should be included in the "Addin doesn't load" section of the Troubleshooting Guide that is installed with the product. (It would be good to have some verification from more knowledgable SpamBayes people that this info is good.) I suspect this is not the right issue to raise on this list, but I need help figuring out how to help get this done, or get the ball rolling to get it done. Peter Bishop -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Klieg Sent: Tuesday, February 06, 2007 5:31 PM To: spambayes@python.org Subject: Re: [Spambayes] spambayes quit working and won't reinstall You have likely corrected this by now, but I encountered a similar difficulty. SpamBayes quit working. The menu bar in Outlook still showed the controls, however they did not respond. I tried re-installing the product and it showed registered in the log, however still did not work. I un-installed the product, deleted the menu from Outlook, then re-installed the product. It still did not work. WHen I tried to turn on the COMM addin in Outlook by checking the addin under Tools > Options > Other > Advanced Options > Comm Addins, still nothing. When going back into the Comm addins options, the checkbox was un-checked. Then I selected the Spambayes item in the Comm add-ins option window and selected 'Remove'. I then selected 'Add' to add in the SpamBayes addin. In the file dialogue box, you need to navigate to the addin under program files > Spambayes > Bin > outlook_addin.dll. The addin takes a little while to install at this point, then the Spambayes menu items should show up. You'll need to re-configure some of the Spambayes setup, then things should be back in working order. Norm Dingle wrote: > > I am running Outlook 2003 and had Spambayes running fine. > > All of a sudden it quit working. I have read the trouble shooting > manual and nothing seems to work. > > I have uninstalled Spambayes and reinstalled several times. > > > > The log file says it is registered. > > > > When I go to the Advanced options/Comm Addinns dialog Spambay show in > the list but unchecked. > > I check it and then restart Outlook. No Spambayes. The addin dialog > then shows it unchecked again. > > > > Right now I don't have any other ideas about what to try. > > > > Thanks > > Norm > > > > > -- > No virus found in this outgoing message. > Checked by AVG Anti-Virus. > Version: 7.0.344 / Virus Database: 267.10.18/90 - Release Date: > 9/5/2005 > > > _______________________________________________ > Spambayes@python.org > http://mail.python.org/mailman/listinfo/spambayes > Check the FAQ before asking: http://spambayes.sf.net/faq.html > -- View this message in context: http://www.nabble.com/spambayes-quit-working-and-won%27t-reinstall-tf282807. html#a8838231 Sent from the Python - spambayes mailing list archive at Nabble.com. _______________________________________________ SpamBayes@python.org http://mail.python.org/mailman/listinfo/spambayes Check the FAQ before asking: http://spambayes.sf.net/faq.html _______________________________________________ spambayes-dev mailing list spambayes-dev@python.org http://mail.python.org/mailman/listinfo/spambayes-dev
