Thank
you for getting back to me so quickly!!!
I
did what you said and when I click the “Delete as Spam” button on the toolbar,
I go to a different folder and then go back to my inbox but the email is still
there.
Any
thoughts?
Ps…as
it is right now, I resort to manually dragging the email to the Junk Email
shortcut folder and that seems to move it out of my inbox. Don’t know if
it is logging the email as junk email for future use.
Michael C. Petrillo
Administrative
Assistant
West Essex Baptist
Church
222 Laurel Ave., Livingston, NJ,
07039
973.992.2828 x-10
[EMAIL PROTECTED]
-----Original
Message-----
From: Jesse
Pelton [mailto:[EMAIL PROTECTED]
Sent: Wednesday, July 13, 2005 10:21
AM
To:
[EMAIL PROTECTED]; [email protected]
Subject: RE: [Spambayes] problem with
toolbar buttons
Are you
sure that the toolbar buttons are not working? Under some (indeterminate)
circumstances, Outlook fails to redisplay the folder contents when the buttons
are used. You can determine whether this is happening in your case by
selecting a different folder after clicking one of the SpamBayes buttons. For
instance, if you use "Delete As Spam," you'll find the message you just
operated on in your spam folder if this is the issue. (Unfortunately, no one
knows why this happens. I started seeing this behavior after I installed
Service Pack 2 for Windows XP a couple of weeks ago. I find I can live with it
knowing what the behavior is.)
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike C.
Petrillo
Sent: Wednesday,
July 13, 2005 9:55 AM
To:
[email protected]
Subject: [Spambayes] problem with
toolbar buttons
Importance:
High
Hello.
I
am using SpamBayes on my Outlook 2002. The toolbar buttons do not seem
to work most of the time. It seems SpamBayes is filtering spam from
ham but I need to drag the email to the “Junk Suspects” or “Junk Email”
shortcut folder on my outlook bar instead of just clicking the “delete as
Spam” or “recover from Spam” like I did in the past.
I
reviewed the troubleshooting documentation followed all the steps to check
if Outlook is recognizing SpamBayes and it does. I also deleted the
toolbar and re-opened Outlook and the SpamBayes toolbar came back but it did
not fix it. I attempted to completely reset the Outlook toolbar but I
stopped because I could not find the file Application
Data\Microsoft\Outlook\outcmd.dat under
my documents and settings.
I
also removed SpamBayes entirely from the computer and downloaded a fresh one
and re-installed it. That did not seem to work
either.
Any
suggestions?
Michael C. Petrillo
Administrative Assistant
West Essex Baptist Church
222 Laurel Ave., Livingston, NJ,
07039
973.992.2828 x-10
[EMAIL PROTECTED]
