Hi Tony: I wondered whether you had any suggetions on what further steps I can take to get this wonderful product working again. To recap:
I'm using: XP Professional SP2 Office 2003 SP2 SpamBayes 1.0.4 Outlook 2002 and SpamBayes were working wonderfully together. This problem seems to have been around from the very start of when I loaded Outlook 2003 (about 1 month ago). SpamBayes is still sorting messages (pretty accurately) in Outlook 2003, but when I click on anything in the SpamBayes toolbar, Outlook ends with a nice message asking me if I want to send a report to Microsoft. When Outlook reloads, if I had clicked on "Delete as Spam" or "Remove from Spam", whatever I clicked on worked for the highlighted messages (they were in fact reclassified). When I try to get into the SpamBayes menu (to retrain, for example), as soon as I click on "SpamBayes" on the toolbar, Outlook shuts down. I have uninstalled SpamBayes. I ran Detect and Repair on Outlook. I reinstalled SpamBayes. No change in the symptoms. I also changed the setting in DEP to "Turn on DEP for all programs and services except..." and then listed Outlook.exe as my only exception. After I rebooted, same result with Outlook and SpamBayes. Is there any additional information I can give you or anything else I should try? Thank you! Danny Burk ----- Original Message ----- From: "Tony Meyer" <[EMAIL PROTECTED]> To: "Danny Burk" <[EMAIL PROTECTED]> Cc: <[email protected]> Sent: Saturday, January 07, 2006 9:23 PM Subject: Re: [Spambayes] Outlook 2003 Toolbar problem >>>>> Anytime I click on anything on the toolbar including the option to >>>>> configure >>>>> Spambayes, Outlook shuts down. >>>> >>>> Have you tried the suggestions in the Troubleshooting Guide? >> >> Yes I have. I've uninstalled, reinstalled, disabled and reinabled in >> Outlook. I've turned DEP on for all programs and put Outlook in as not >> being included. > > Did you try the toolbar specific suggestions, such as deleting > outcmd.dat? What about doing a "Detect and Repair" on Outlook? > > =Tony.Meyer > > -- > Please always include the list (spambayes at python.org) in your replies > (reply-all), and please don't send me personal mail about SpamBayes. > http://www.massey.ac.nz/~tameyer/writing/reply_all.html explains this. > > > _______________________________________________ [email protected] http://mail.python.org/mailman/listinfo/spambayes Check the FAQ before asking: http://spambayes.sf.net/faq.html
