Unable to complete a re-train after initial install and training. The initial training seemed to go very swiftly and worked very well.
In fact too well - it deleted emails that were not spam while I was reading them. You could watch the inbox count decrement and yet no increments occurred on the junk or suspects folders. The deleted emails were not put into the junk or suspects boxes and they were not in the deleted folder - they just disappeared. The IT guy fixed my PST file path which was creating 2 personal folders - although they were empty and Spambayes was not using the xtra folder - so it appeared. After this Outlook PST file path was corrected, I kept loosing emails. I disable Spambayes, the emails stop disappearing. I opened Spambayes manager tried to re-point Spambayes to the correct inbox, and it became completely non operational. In the software it looked like Spambayes still saw the extra inbox in its folder tree, and when I expanded the correct personal folder, I could see all of my normal folders. I made sure that ONLY the correct inbox and junk folder were checked. After resetting the folder paths, I Clicked the training button to retrain the Spambayes software and one blue progress block displayed before the software locked up. Eventually I canceled the training and unchecked the score emails option and restarted the training which made 2 progress blocks and froze. Eventually I canceled again and unchecked the rebuild database - got about 5 progress blocks very very slowly and froze. The Spambayes never gave me a message to indicate it failed to operate. I uninstalled your software and deleted the Spambayes folder and am reinstalling it to see if it works from a second install. C. Roberts (Quality Assurance Eng. and technical writer)
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