Configuration: Windows 7 Home Premium (64-bit)
Outlook 2010
SpamBayes 1.1a6
Starting from a clean system (no SpamBayes files or directories) and with
Outlook not running, I install SpamBayes. It installs fine. I start
Outlook, and get the SpamBayes add-on startup wizard (where it asks me about
locations for good and bad messages, where to put questionable messages,
etc.). SpamBayes initializes properly: I see it in the COM Add-ins list of
Outlook, I see the SpamBayes toolbar, I can access the SpamBayes manager.
I stop Outlook.
I start Outlook. SpamBayes does not initialize. Instead I get a SpamBayes
pop-up saying "There was an error initializing the SpamBayes addin. Please
re-start Outlook and try again.". Restarting Outlook does not help - I get
the same pop-up. Outlook still has SpamBayes listed as an active COM
Add-in. There is no SpamBayes error or log file generated.
Uninstalling and re-installing SpamBayes does not fix the problem. When I
do this, the very first time I start Outlook, I get the SpamBayes pop-up.
After some experimenting, I believe the problem is with the SpamBayes
database files (default_bayes_database.db and default_message_database.db):
1. These files are not deleted when I uninstall SpamBayes. On
installation, they are not overwritten, but remain unchanged.
2. If I stop Outlook and manually delete these two files, when I start
Outlook, SpamBayes initializes fine (I get the SpamBayes add-on startup
wizard).
These files are located in "c:/users/<user id>/appdata/roaming/spambayes".
I can't see any problems with these files or the directory: Everybody has
read/write/modify/execute permissions on everything.
Anybody have any suggestions I can try, or some more information I can
supply?
Douglas Whitten
dewhit...@comcast.net
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