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Hi!  
>From time to time one of our weekly newsletters runs afoul of your system and we get 
>an email or two from you, via our ISP.  

They always ask us to unsubscribe the unhappy person we sent our newssletter 
(E-newsletter) to.  Of course, we're happy to do that.  Every newsletter we send out, 
in fact, has at the bottom of it a link for immediate unsubscribe of the customer.  

But your emails don't have this information.  We always email to the link you provide, 
but we never get a response.  Is there some way you could contact us directly so that 
we can support you and your customers to get them off of our lists as fast as 
possible?  All we need is the eamil address and we'll take them off right away.

Sincerely,
CinemaScore Online
Customer Service
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