Hey again,

I was a bit quick on the draw there. After some research on our end I 
noticed that the spam filter needs quite some time to actually scan that 
mail (>60s) which results in the provider to time us out. So my question 
is: How can I skip simscan from processing messages from that one 
provider, given I have their IPs? I would do that until the message 
comes through and then disable the "whitelist" after that.

Cheers,
Sebastian

Sebastian Grewe wrote:
> Hey guys,
>
> Here an issue we had a long time ago already:
>
> A mail provider connects to our system to deliver a mail. Spamdyke 
> accepts the message and sends it over to Simscan. Spamdyke logs a 
> TIMEOUT error in our Log, right after that Simscan completes the scan. 
> It looks like it hangs somewhere so Spamdyke, by mistake, sends a 
> Timeout to the ISP. That one tries to send the same message again which 
> of course fails again.
>
> Just wondering, if anyone else had this issue? If not I can post more 
> details about it.
>
> Cheers,
> Sebastian
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>   
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