<snip>  
> All filters are disabled for authenticated users. Make sure their 
> clients are authenticating when sending.
> 

Thanks Eric for your reply.

In the first place, i did not enable this filter.
Secondly i am sure they are authenticated because they had tried to reply to 
downloaded emails.
I even encountered spamdyke blocked user from setting up his email account.

I have no control of the ISP they use. They are using their personal mobile 
with comes with data usage

regards
nic  
                                          
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