This may be unrelated to what is happening, so if this does not work for you, please create a report and send it to us.
If you merge contacts, what is essentially happening is one contact record is deleted and the other is changed. This is sent to Spanning Sync and then on to Google. It appears to be random which Google processes first and some contact data obviously gets lost in the process. If you ever merge contact data, you should perform a "Start Over..." in the Advanced section of Spanning Sync to get the correct data on Google. Thanks, Byron On Dec 24, 5:41 am, Gero <[email protected]> wrote: > Hi, > > I tried to reproduce it, but failed so far. > > To get back to a clean state I deleted all contacts from Google, > restored a backup into AddressBook and had SpanningSync replace all > contacts in Google (which were already deleted anyway) and now it all > seemed to have worked OK. The phone numbers that were missing by the > previous sync are now still there (both in Google and in the > AddressBook). Once I notice the problem again, I'll try to find a way > to reproduce it... > > Regards, > Gero > > On Dec 23, 3:15 pm, cwood <[email protected]> wrote: > > > Gero- > > > Can you reproduce the behavior where a phone number gets lost? I don't > > know what could cause that, but if you can reproduce it and then > > immediately create a problem report (Advanced > Create report) and > > send it to us at [email protected], we should be able to track > > it down. > > > Thanks, > > Charlie > > > On Dec 23, 1:22 am, Gero <[email protected]> wrote: > > > > Hi, > > > > I've been using SpanningSync to sync my Calendar for a couple of > > > months now and that worked fine. This weekend I turned on Contact > > > sync-ing and that initially seemed to work OK, but now I discovered > > > that for some contacts phone numbers are lost. It looks as if the > > > contract where phonenumbers are lost are contact that had a mobile en > > > home/work phonenumber (but other contacts both numbers stayed in). > > > > Any clue what could cause this? > > > > Regards, > > > Gero --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en -~----------~----~----~----~------~----~------~--~---
