Hi Josh,

Usually when we see something like this it's because there are copies
of the same event spread over multiple calendars. If you download and
run our Calendar Cleaner tool (http://spanningtools.com/download ) it
will identify any duplicates (the trial is free for 14 days).

As for forgetting your name, password, and preferences, that
definitely shouldn't happen. If it happens again, please send a
troubleshooting report (from the Advanced tab of the pref pane) to
[email protected] and we can investigate.

Thanks
--
Larry Hendricks
[email protected]
http://spanningsync.com


On Nov 16, 11:19 am, Josh Jones <[email protected]> wrote:
> Ok - i downloaded the trial and have run into an issue where i am
> getting multiple versions of events in the ENTOURAGE calendar.  Google
> calendar appears to be ok.  I initially didn't have anything in my
> google calendar, so I ran the "reset" version whereby it deleted
> whatever was there and overwrote it with what was in my entourage
> calendar.  I then reset it to sync both ways - and that appeared to
> work for a few syncs.  But overnight and then a few times today, the
> events in entourage multiplied 3-4 times.
>
> I did notice last night that at some point, spanning sync preferences
> forgot the username and password, as well as the calendar syncing
> preferences.  Don't know if the computer sleeping would cause that (as
> part of the trial version).  I am running Snow leopard and the latest
> version of Entourage (with all updates installed).
>
> Any help would be greatly appreciated.
>
> Thanks
>
> Josh
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