Hi,

We'd like to investigate this.  The next time you notice this happen,
immediately create a troubleshooting report (Advanced-> Create Report)
and email it to [email protected].  Please include the contact
details in the email so we know what we're looking for.

Thanks,

Byron

---
Byron Shaheen
[email protected]
http://spanningsync.com



On Mar 26, 7:16 am, Here in Ky <[email protected]> wrote:
> Greetings, been using SS for seven months now and am very happy with
> it.  Over the past month or so, however, I've noted that a new contact
> has (this has happened at least twice) isn't moved from Apple Address
> Book to Google (at all) even after repeated syncs.  The problem is
> solved by going into the start-over part of Advanced Settings.  But
> for example yesterday I picked up a few contacts just by 'starting
> over" and apparently rebuilding the database.  Question:  what could
> be causing this behavior?  Is it something I am doing or is it just a
> foible of syncing technology.  I've used many sync programs over the
> years, SS is about the best, but it's not perfect yet.

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