Excellent! Thanks for following up, Bart. -- Larry Hendricks [email protected] http://spanningsync.com
On Apr 7, 5:01 am, Bart Braem <[email protected]> wrote: > I just wanted to add for the record that I did contact support and > they helped me perfectly, thank you Spanning Sync! > > On Apr 2, 5:05 pm, Larry Hendricks <[email protected]> wrote: > > > > > It's an Apple bug— Apple Sync Services is sending existing events as > > "added" without doing a refresh sync, and that will result in > > duplicates. But if you contact us at [email protected] we'll do > > what we can to quickly eradicate the duplicates. > > -- > > Larry Hendricks > > [email protected]http://spanningsync.com > > > On Apr 2, 12:08 am, Bart Braem <[email protected]> wrote: > > > > Unfortunately, in my case combining this with a synced iPhone results > > > in lots and lots of duplicates. And I do not see an immediate > > > solution... > > > The question however: is this a spanning sync bug or an apple sync > > > bug? > > > > Bart > > > > On Mar 30, 8:40 pm, Larry Hendricks <[email protected]> wrote: > > > > > Hi, > > > > > We've been testing Apple's Mac OS X 10.6.3 update which was released > > > > yesterday and wanted to let you know that Spanning Sync and the update > > > > are getting along nicely. > > > > > One interesting thing that we did notice is that on each machine that > > > > was updated, Apple Sync Services sent a large number (all?) of > > > > existing iCal events as "new" even though it didn't ask Spanning Sync > > > > to do a "refresh" sync. With most sync software this would have > > > > resulted in a large number of duplicates. However, thanks to our > > > > active duplicate prevention system, no duplicates actually appeared in > > > > Google Calendar. But be aware that the same thing could happen with > > > > other sync software or services such as Mobile Me (which doesn't have > > > > the same duplicate protection), and that the first sync after updating > > > > will take longer than normal. > > > > > Thanks > > > > -- > > > > Larry Hendricks > > > > [email protected]http://spanningsync.com -- You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en.
