Hi Matthew,

Could you email us a troubleshooting report?

* Open the pref pane
* Click Advanced
* Click Create Report
* Email the file that appears on your desktop to
[email protected]

Please include a detailed description of the problem along with some
examples of contacts that aren't syncing properly.

Thanks,

Byron

---
Byron Shaheen
[email protected]
http://spanningsync.com





On Apr 25, 9:32 am, Matthew Lancellotti <[email protected]>
wrote:
> Hello,
>
> I am trying Spanning Sync for a 15 day period.  The calendars seem to
> sync beautifully, but upon syncing contacts, i encountered many
> issues.  (I am syncing between google and my mac running snow
> leopard)  I ended up with a bunch of double contacts.  Before this, I
> had been using Google Sync, which worked well except for there were
> always sync conflicts and it would often mess up the addresses of
> people.
>
> Any advice is greatly appreciated.  I am still looking for a better
> solution but I don't feel that Spanning Sync is any better at this
> time.  If these problems can be fixed however, I would be happy to use
> SS.
>
> thanks,
> Matt Lancellotti
>
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