Hi,

Can you reproduce the issue using a "Test Event"?  If so, immediately
create a troubleshooting report (Advanced-> Create Report) and email
it to us at [email protected].

We should then be able to figure out what's causing the problem.

Thanks,

Byron

---
Byron Shaheen
[email protected]
http://spanningsync.com




On Jun 15, 11:17 am, Victoria Mitchell <[email protected]>
wrote:
> This thing won't stop syncing a recurring event over and OVER and OVER
> again!!!
>
> I have a couple of google accounts. I have accounts all OVER the
> place, actually. So right now the problem comes in when I have a
> recurring event. I can have all my calendars shared with the account
> that I have set up with Spanning sync. I can then have those calendars
> synced back and forth all day so long as my events aren't recurring
> ones. BUT if I make the mistake of creating a recurring date for any
> calendar at all (the local ones on the account or the shared ones that
> I've given said account read/write to) then I get in a condition
> whereby the damn thing wants to add a weird event proxy thing which
> shows up grey with an outline. This is the same duration, name, and
> information as the original event but looks like an invitation. That
> MUST be deleted over and over again because, while the event THINKS
> that it's an invitation, there's no option to accept so it'll continue
> to be there and not be there. If I delete it, it comes back. There
> really *is* no way to make this work correctly and I'm one step away
> from simply saying that Spanning Sync is too simplistic for my needs.
>
> So, yeah, anyone know what is going on here or what I can do about it.
> It's causing me a TON of frustration and stress over a $30 piece of
> software.

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