Hi Mike,

Could you email us a troubleshooting report?

* Open the pref pane
* Click Advanced
* Click Create Report
* Email the file that appears on your desktop to
[email protected]

Thanks,

Byron

---
Byron Shaheen
[email protected]
http://spanningsync.com




On Aug 19, 9:07 am, Mike W <[email protected]> wrote:
> So I just got a Droid X and have been looking for a good solution,
> paid or free, to get all of my Mac Address Book contacts and iCal
> events sync'd accurately with Google.  Calendar doesn't really seem to
> be an issue...i've tried CalDAV, Spanning Sync, BusySync, SyncMate,
> and they all seem to be ok.  Contacts are another story.
>
> SyncMate seemed to get everything to google, but the droid would only
> see half a dozen or so.  I gave up, figuring that Spanning Sync would
> do the trick after reading so many rave reviews.
>
> Initially things seemed good... contacts all sync'd as I would hope
> and I could see things on my Droid, on the web and in Address Book.
> Changes were being passed back and forth with ease.  Then I noticed
> that Anniversary dates (but not birthdays) were in some cases
> duplicated, and in others they were being added minus 1 day from my
> original date (i.e. 7/15/10 would be the date I entered, and after a
> few syncs my records would all have 7/15/10 and 7/14/10, and in some
> cases I'd also see 7/13/10).  Not sure if this will continue as the
> days go by, but after 1 full day of hourly syncs I've got multiple
> anniversary dates for people.  Not cool.
>
> Any thoughts as to why this is happening?  I was all ready to sping
> for a paid version, possibly lifetime, but I can't risk a solution
> that will compromise the integrity of my contacts and events that my
> wife and I have spent so much time setting up.
>
> Thanks for the help in advance.
>
> Best,
> Mike

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