Hi Kelly, Could you email us a troubleshooting report?
* Open the pref pane * Click Advanced * Click Create Report * Email the file that appears on your desktop to [email protected] Please include some specific examples of contacts losing data after a sync. I need that information in order to know what to track in the report. Thanks, Byron --- Byron Shaheen [email protected] http://spanningsync.com On Feb 25, 2:57 pm, KellyV <[email protected]> wrote: > Since starting to use Spanning Sync, I find that random pieces of > information from random contacts gets deleted. For example, a > business phone number will disappear from one contact, an address from > another. Once the information disappears, it's gone on both my mac > and google contact list. Has anyone else had this happen? I'm not > sure what to do about it. Thanks. -- You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en.
