Hi,

Can you please create a troubleshooting report (Advanced-> Create
Report) and email it to us at [email protected]?

Thanks,

Byron

---
Byron Shaheen
[email protected]
http://spanningsync.com




On Sep 4, 10:46 pm, "S. McIntire Allen" <[email protected]> wrote:
> I am trying to setup Spanning Sync on three computers. I was able to login
> on my desktop. When I try signing into Spanning Sync on one of my MacBooks,
> I receive the error: "Google couldn't be contacted or authentication failed.
> Please check your name and password." I checked my name and password by
> logging into Google again, but I still cannot login. This has been going on
> for two days. What is the problem?

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