Hi Jenney, Please create a troubleshooting report (Advanced-> Create Report) and email it to us at [email protected].
Thanks, Byron --- Byron Shaheen [email protected] http://spanningsync.com On Dec 15, 7:44 am, Jenney Surelia <[email protected]> wrote: > Hey Byron > > Thanks for that, it's helped but now I have another problem! > Spanning Sync isn't recognising my account as a paid one. > > What can I do? > J > > On Wed, Dec 14, 2011 at 7:55 PM, Deanna Zandt <[email protected]>wrote: > > > > > > > > > > > Ignore that, sorry-- my mistake in an inbox flurry. apologies! > > > ---- > > Does this email seem too brief? Here's why: save your inbox! > >http://emailcharter.org/ > > ---- > > > On Dec 14, 2011, at 2:53PM, Deanna Zandt wrote: > > > > wrong user! :-) > > > > ---- > > > Does this email seem too brief? Here's why: save your inbox! > >http://emailcharter.org/ > > > ---- > > > > On Dec 14, 2011, at 2:51PM, byron.shaheen wrote: > > > >> Hi, > > > >> Are you running Mac OS X 10.5 or are using a PPC based Mac? If so, > > >> you'll need to install this version of Spanning Sync: > > > >>http://spanningsync.com/leopard-download > > > >> Please let us know if that doesn't address the problem or you have > > >> other questions. > > > >> Thanks, > > > >> Byron > > > >> --- > > >> Byron Shaheen > > >> [email protected] > > >>http://spanningsync.com > > > >> On Dec 14, 11:15 am, syncernewbie <[email protected]> wrote: > > >>> Hello Everyone > > > >>> My spanning sync started duplicating events and generally messing up > > >>> my calendar (arggh!) but that's not why I write. I thought I needed > > >>> to update and duly downloaded the 3.3 version, but when I try to load > > >>> it in my system preferences I get the following message. > > > >>> "Preferences Error > > >>> Could not load the Spanning Sync preference pane." > > > >>> I have uninstalled, reset all permissions using my disk utility as I > > >>> thought that was the closest thing I found to a solution on the FAQs , > > >>> and re-installed, but still no pressie under the tree. > > > >>> Could someone help me out? > > > >>> Thanks! > > > >>> J > > > >> -- > > >> You received this message because you are subscribed to the Google > > Groups "Spanning Sync" group. > > >> To post to this group, send email to [email protected]. > > >> To unsubscribe from this group, send email to > > [email protected]. > > >> For more options, visit this group at > >http://groups.google.com/group/spanningsync?hl=en. > > > -- > > You received this message because you are subscribed to the Google Groups > > "Spanning Sync" group. > > To post to this group, send email to [email protected]. > > To unsubscribe from this group, send email to > > [email protected]. > > For more options, visit this group at > >http://groups.google.com/group/spanningsync?hl=en. -- You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en.
