Hi Cheryl,

Could you send us a troubleshooting report?

* Open the pref pane
* Click Advanced
* Click Create Report
* Email the file that appears on your desktop to
[email protected]

Thanks,

Byron

---
Byron Shaheen
[email protected]
http://spanningsync.com




On Jan 20, 11:17 am, Cheryl Jantzen <[email protected]> wrote:
> I continue to get an Apple Sync Services is not responding error. The
> error message reads like this:
>
> Apple Sync Services hasn't responded to Spanning Sync in more than 10
> minutes. This might be normal if you have very large calendars or lots
> of contacts. Would you like to cancel the sync or keep waiting on
> Apple Sync Services? And there are two buttons 'Cancel Sync' and 'Keep
> Waiting'. I've clicked them both and continue to get this message.
>
> Is there a way to resolve this?
>
> Thanks!

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