This bug caused my addresses to be out of sync between my Apple Address Book and my Gmail contacts. I did not detect this until I found out I have some new contacts missing in my Gmail account. Irrespective who is responsible, we have a service that has not been working and I don't know how long. I wish there was some sort of notification to users about critical bugs like this. These failures will make us think twice before renewing our subscription. Kindly please go an extra mile and notify us. I am sure you do have list of all our emails with you.
I am mailing the report I generated. I hope a solution can be resolved quickly. Sudheer M On Tuesday, October 25, 2011 11:29:57 AM UTC-4, byron.shaheen wrote: > > Hi all, > > We recently found an Apple bug in Mac OS X 10.7.2 and/or iCloud that > causes the Address Book sync to fail. The bug puts AddressBookSync > into "standby" mode, which causes the syncing of contacts to be > skipped. Calendars will sync without issue, but contacts will not > sync at all. You can reset the "standby" mode for Apple's > AddressBookSync by pasting this line into a Terminal window: > > defaults delete com.apple.AddressBook.sync ABSyncInStandby > > Be sure you hit the 'return' key after pasting the line into the > window. > > If that doesn't resolve the issue, you're more than likely running > into another problem and we'll need to investigate. If that's the > case, please create and email us a troubleshooting report: > > * Open the Spanning Sync pref pane > * Click Advanced > * Click Create Report > * Email the file that appears on your desktop to > [email protected] > > Thanks, > > Byron > > --- > Byron Shaheen > [email protected] > http://spanningsync.com > > > > > -- You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To view this discussion on the web visit https://groups.google.com/d/msg/spanningsync/-/PXSCOMiHHUwJ. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en.
