Rae,
Since the list-serv has been down, you've probably fixed this by
now... just in case:
Can you look at the UserDirectory database for your application (if
this is the user directory being used, it is the default when you install
spectra but possibly someone created a new one for this client's
application) and look at the Users table? Look at the contents, check that
the usernames and passwords match.
If they do, and authentication is failing, check that the SiteMinder
authentication services are running.
Next, check that the security contexts are actually working against
a simpler authentication system - such as the i-Build application. You can
edit the i-Build application (if it's still installed on the spectra
servers) to use your client's application's user directory and security
contexts.
You can always delete and re-create a security context if they are
corrupt, simply adding the user directory back to a new security context of
the same name.
If none of this helps, or is unclear, let me know.
Pete
> -----Original Message-----
> From: Rae Bailey [mailto:[EMAIL PROTECTED]]
> Sent: Monday, June 25, 2001 5:14 PM
> To: Spectra-Talk
> Subject: Validation problem
>
>
> Hi,
>
> We have a spectra app installed on windows nt server 4.0 sp5 machine,
> running cf4.5 sp2 and Spectra 1.5 with all hotfixes applied.
>
> The problem, is really weird. I could log on today as the spectra
> administrator login, I created new users and assigned them to
> groups and
> made them active.
>
> Logged out and could not log in as any of the new users that had been
> created. Logged in again as the spectra administrator, logged
> out again and
> could not log in as spectra administrator.
>
> The SQL server 7 is running on a different machine, and
> authentication works
> if an access db is used.
>
> Please help client is going nuts.
>
> We cannot reproduce this on the development server it is only
> happening on
> the production server.
>
> Rae
>
> Rae Bailey
> Internet Media Consultancy Group Pty Ltd
> 02 4963 7855
> 0411 447 430
> http://www.imcg.com.au
>
> Proud supporters of the James Craig Restoration
> http://www.seaheritage.asn.au/jamescraig
>
>
>
>
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