Hi Ben, :) Well I have exactly the same problem and solving it with support now. I think it is a bug, but on the ehealth side. I've made some traces and saw that ehealth is not sending clear traps to Spectrum. You should also open the case, cause I'm pressing this quite a long time.
regards, -- Ivana [email protected] 24.03.2009 04:37 Please respond to [email protected] To "spectrum" <[email protected]> cc Subject [spectrum] eHealth alarms in SPECTRUM Hi Guys, We have an eHealth System working in Tandem with SPECTRUM R 8.1 eHealth when it flags the alarms it is reflected in SPectrum but when the alarms in eHealth are cleared then its not cleared automatically in SPECTRUM instead the alarm clearable condition stays greyed out inspite of eHealth clearing those alarms. Can any suggest any course of action or if theyve faced something similar. Help! Kind Regards (;->) Ben Indukuri Performance Admin eHealth and SPECTRUM (SMART) Unit 2, 39 Hampden Park Road KELSO NSW 2795 Pho: 02 6338 3414 Mob:0401 170096 www.countryenergy.com.au --------------------------------------------------------------------- This message is intended for the addressee named and may contain confidential information. If you are not the intended recipient, please delete it and notify the sender. Views expressed in this message are those of the individual sender, and are not necessarily the views of Country Energy. --------------------------------------------------------------------- --To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected] --- To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected]
