Faz Mullick wrote:
Hello List, I would like to customize OneClick so that the link in the
Trouble Ticket ID field forwards onto an alternative URL .
Please let me know if there is a customization file which may assist in
achieving this.
Kind Regards,
Look into the alarm/column-troubleticketid-config.xml and
alarm/column-multilinetroubleticketid-config.xml. One is for the alarms list column and
one for the component detail of the alarm.
This is how it could look (column-troubleticketid-config.xml):
<?xml version="1.0" encoding="UTF-8"?>
<column id="column-troubleticketid-config"
xmlns ="http://www.aprisma.com";
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";
xsi:schemaLocation="http://www.aprisma.com
../../common/schema/column-config.xsd">
<name>com.aprisma.spectrum.app.alarm.client.render.TroubleTicketIDColumn</name>
<content>
<attribute>0x12022</attribute>
</content>
<swing-cell-template>
<text>
<expression>
<![CDATA[
((String)value()).length() > 0 ?
"<html><a href=\"http://alternatewebserver/display_ticket.jsp?TT="; +
value().toString() + "\" >Ticket " + value().toString() + "</a></html>" :
""
]]>
</expression>
</text>
</swing-cell-template>
</column>
hth,
--
Cristi Mitrana
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