Hello Michael,

Could you please reply to your original post with your exact version and 
platform, so the forum has that information?

This was a problem for us on v8.1 (Windows), however v9 (also on Windows) 
seemed to help it.
We're up to 9.1.2 H12 now.
Recent forum posts indicate that 9.1.3 H17 is also available now.

Thanks,
--Mark S

Mark Serencha - Inforonics LLC - (m) +1-781-439-0519 - (w) 
+1-978-698-7418 - [email protected]

-----Original Message-----
From: Michael Lopez [mailto:[email protected]] 
Sent: Thursday, May 20, 2010 12:15 PM
To: spectrum
Subject: [spectrum] SPECTRUM: DEVICE HAS STOPPED RESPONDING TO POLLS not auto 
clearing

Hi List,
          We've upgrade to Spectrum 9 a couple of weeks back and a
couple of days ago we've started receiving "DEVICE HAS STOPPED
RESPONDING TO POLLS" for devices which never had any connectivity
issues (300 a day) nor did they clear after 300seconds as set on the
poll interval which means I have to manually poll each model to clear
the alert, I'm just wondering if anyone has ever had this issue and
was done to resolve the issue.



Troubleshooting:
- Confirmed the models attributes "Poll Interval" was set to 300sec
- Confirmed  Poll Port Status Device was set to Yes

Anyone have any ideas on how to resolve this issue?


-- 
Michael Lopez
E-Mail: [email protected]

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