hi My spectrum not create a ticket in service desk. Error occurred while attempting to create a ticket in Service Desk. No userid supplied" view log stdout:
$SPECROOT/tomcat/logs/stdout.log Veja o log abaixo: May 25, 2010 15:00:04 PM (main) - Starting Coyote HTTP/1.1 on http-80 May 25, 2010 15:00:04 PM (main) - Find registry server-registry.xml at classpath resource May 25, 2010 3:00:04 PM - EhealthIntegrationThread::resumeTimer error restarting timer. May 25, 2010 3:00:04 PM - Error starting eHealth mapping services for 172.31.2.29. Please check configuration. com.aprisma.spectrum.app.ehealth.common.EhealthException: Initial eHealth Integration configuration still in progress. MySQL may be down May 25, 2010 3:00:04 PM (PoolThread-2: GlobalPool => ReportManager) (RepMgr) - SRM Initialization waiting on MySQL initialization. May 25, 2010 3:00:04 PM (PoolThread-2: GlobalPool => ReportManager) (RepMgr) - MySQL Initialization complete. SRM Initializing. May 25, 2010 15:00:04 PM (PoolThread-2: GlobalPool => ReportManager) - Loading XML bean definitions from dataAccessContext.xml May 25, 2010 15:00:05 PM (main) - Server startup in 19312 ms May 25, 2010 3:00:08 PM - (EhealthSyncDiscovery) - INFO - EHealth Synchronized Discovery initialization complete May 25, 2010 3:00:08 PM - (EhealthElementRemoval) - INFO - DestroyedModelHandler activating May 25, 2010 15:00:12 PM (PoolThread-2: GlobalPool => ReportManager) - Schema change summary for "Report Manager" ------------------------------- No schema changes need to be applied May 25, 2010 15:00:13 PM (PoolThread-2: GlobalPool => ReportManager) - Loading XML bean definitions from class path resource [org/springframework/jdbc/support/sql-error-codes.xml] May 25, 2010 15:00:13 PM (PoolThread-2: GlobalPool => ReportManager) - SQLErrorCodes loaded: [DB2, HSQL, MS-SQL, MySQL, Oracle, Informix, PostgreSQL, Sybase] May 25, 2010 3:00:14 PM (PoolThread-2: GlobalPool => ReportManager) (RepMgr) - Domain sxbhz13 (0x400000) will be reported on May 25, 2010 3:00:22 PM (ReportContentLoader) (SRMConInst) - updated CurrentAssetsCustomizableGroup.rpt May 25, 2010 3:00:23 PM (Thread-97) (RepMgr) - SRM to begin processing assets for domain sxbhz13. May 25, 2010 3:00:29 PM (Thread-97) (RepMgr) - SRM finished processing assets for domain sxbhz13. May 25, 2010 3:00:33 PM (Thread-97) (SRM_Model_Create_Destroy_Events) - model create/destroy event handler started May 25, 2010 3:00:38 PM (Thread-97) (SRM_Events) - SRM initializing event handling for domain sxbhz13. May 25, 2010 3:00:41 PM (Thread-97) (SRM_Events) - SRM successfully finished event handling initialization for domain sxbhz13 May 25, 2010 3:00:55 PM - Error occurred while attempting to create a ticket in Service Desk. com.aprisma.spectrum.app.ws.client.ServiceDeskWSClientException: Connection to Service Desk web service has been lost. Ticket creation failed for alarm with id "4bfbe1a0-77ce-1017-0413-9e4d798b0814" May 25, 2010 3:00:55 PM - Error occurred while attempting to create a ticket in Service Desk. com.aprisma.spectrum.app.ws.client.ServiceDeskWSClientException: Connection to Service Desk web service has been lost. Ticket creation failed for alarm with id "4bfbe1a0-77ce-1017-0413-9e4d798b0814" May 25, 2010 3:00:55 PM - Error occurred while attempting to create a ticket in Service Desk. com.aprisma.spectrum.app.ws.client.ServiceDeskWSClientException: Connection to Service Desk web service has been lost. Ticket creation failed for alarm with id "4bfbe1a0-77ce-1017-0413-9e4d798b0814" May 25, 2010 3:00:55 PM - Error occurred while attempting to create a ticket in Service Desk. com.aprisma.spectrum.app.ws.client.ServiceDeskWSClientException: Connection to Service Desk web service has been lost. Ticket creation failed for alarm with id "4bfbe1a0-77ce-1017-0413-9e4d798b0814" May 25, 2010 3:00:55 PM - Error occurred while attempting to create a ticket in Service Desk. com.aprisma.spectrum.app.ws.client.ServiceDeskWSClientException: Connection to Service Desk web service has been lost. Ticket creation failed for alarm with id "4bfbe1a0-77ce-1017-0413-9e4d798b0814" May 25, 2010 3:00:55 PM - Error occurred while attempting to create a ticket in Service Desk. com.aprisma.spectrum.app.ws.client.ServiceDeskWSClientException: Connection to Service Desk web service has been lost. Ticket creation failed for alarm with id "4bfbe1a0-77ce-1017-0413-9e4d798b0814" --- To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected]
