Hi Markus,
A lot of times it depends on the Device Type when it was discovered. An easy way to tell is to look at the icon pictured in the component detail. If the Device Type name does not match the actual Device Type displayed under the Name of the device, then it won't be associated by a device family in NCM and the host configuration tab will be grayed out. I have noticed during discovery that sysoid is not interpreted correctly and it has a Device Type name of CiscoBg. Usually it is just some subtle difference in firmware or ios software versions. In these cases you can test it out by destroying the model, and modeling it manually by the correct Device type. NCM should then provide you with the ability to perform captures. However, one caveat to this is you will start receiving "different model type " messages associated with that device. This is just a short term fix, the long term fix is that Spectrum support has to catch up with any discrepancies on that type of device, and usually it will come out in a hotfix or service pack. Then the device will discover properly. I know this works fine for tftp, but if you are using ssh for capturing it could be different versions of ssh causing the problem. You might need to check which versions are supported. Patrick ________________________________ From: GATTY Markus [mailto:[email protected]] Sent: Monday, May 31, 2010 3:22 AM To: spectrum Subject: [spectrum] NCM support for cisco devices Hi list, how does Spectrum determine if NCM is supported for a specific model? We have a lot of Cisco devices for which we want to use NCM - for some of the devices NCM is available for others not - although all these devices are using the same IOS and are "ssh cabable". Any ideas? Regards, Markus Gatty LINZ STROM GmbH für Energieerzeugung, -handel, -dienstleistungen und Telekommunikation Telekom - Übertragungstechnik A - 4021 Linz, Wiener Strasse 151 Tel. +43 (0) 732 3400 - 5753 Fax +43 (0) 732 3400 15 5753 E-Mail: [email protected] Internet: http://www.linzag.at <http://www.linzag.at/> FN 199533 g des Landesgerichtes Linz ------------------------------------------------------------------------------------------ LINZ AG für Energie, Telekommunikation, Verkehr und Kommunale Dienste A-4021 Linz, Wiener Straße 151, Postfach 1300, Tel. +43/732/3400-0, E-Mail: [email protected] Diese E-Mail wurde auf Computer-Viren geprüft. Verwendete Anti-Virus Software: Trend Micro ScanMail. Nähere Informationen über E-Mails von der LINZ AG finden Sie im Internet unter: http://www.linzag.at/emailsicherheit This E-Mail was scanned for computer viruses. Used anti-virus software: Trend Micro ScanMail. In order to find out more information on E-Mails you received by LINZ AG, go to: http://www.linzag.at/emailsecurity ------------------------------------------------------------------------------------------ * --To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected] --- To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected]
