Hi Paul, Christoph, List, Perhaps you are mixing this up with Hibernation mode, Christoph?
As far as I know this is the only time (apart from Maintenance Mode) where Spectrum does not poll on the regular polling interval. If this is not the case, Paul - I would open a Support Ticket. Somehow this sounds familiar to me - which version do you use? Cheers, Joern Joern Henrichs Senior System Engineer ISS Service Desk Remote Betrieb Computacenter AG & Co. oHG Services & Solutions Voltastraße 1, 60486 Frankfurt, Germany Tel.: +49 69 97779 342 Mobile: +49 173 2946155 Fax: +49 69 97779 110 Short-Dial: 22342 E-Mail: [email protected]<mailto:[email protected]> WWW: www.computacenter.de<http://www.computacenter.de/> Von: Keßler, Christoph [mailto:[email protected]] Gesendet: Freitag, 2. Juli 2010 16:09 An: spectrum Betreff: [spectrum] AW: DEVICE HAS STOPPED RESPONDING TO POLLS alarms not clearing upon recovery Hello Paul, as far as I know, Spectrum will increase the intervall of polling a device after a specific time. When I remeber right, this can go up till one hour. If I am wrong, somebody will correct me :-) Regards -- Christoph Keßler E-Mail: [email protected]<mailto:[email protected]> amasol AG, Elsenheimerstraße 7, 80687 München, Germany Phone: +49 89 1894743-24 Fax: +49 89 1894743-99 amasol Aktiengesellschaft für Informations- und Kommunikationstechnologie <TD style="BORDER-BOTTOM: #ebe9ed; BORDER-LEFT: #ebe9ed; PADDING-BOTTOM: 0cm; BACKGROUND-COLOR: transparent; PADDING-LEFT: 2.9pt; WIDTH: 306pt; PADDING-RIGHT: 2.9pt; BORDER-TOP: #ebe9ed; BORDER-RIGHT: ________________________________ Von: Paul Taylor [[email protected]] Gesendet: Freitag, 2. Juli 2010 15:51 An: spectrum Betreff: [spectrum] DEVICE HAS STOPPED RESPONDING TO POLLS alarms not clearing upon recovery Were running on Spectrum 9.2 on Linux... We are seeing a lot of devices that stop responding to polls and seem to get stuck in that state. We can communicate to the device just fine, though. If we select the alarm in Spectrum and Poll it, it returns successful, and the alarm clears a few seconds later. After reading about a similar problem here on the list, we did a tcpdump on the Spectrum Server filtering for a host that was in this state. After about 20 minutes, we had captured 0 packets. This device is set to the default 300 second poll interval. At this point, I manually did a "Poll" on this device, it returned successful and the alarm cleared. At that time, the tcpdump incremented to 4 packets (an SNMP get for SysUpTime, a reply, then a second SNMP request for another OID I didn't recognize, then another reply). So, it appears that Spectrum had given up on polling this device? * --To unsubscribe from spectrum, send email to [email protected]<mailto:[email protected]> with the body: unsubscribe spectrum [email protected] * --To unsubscribe from spectrum, send email to [email protected]<mailto:[email protected]> with the body: unsubscribe spectrum [email protected] ----------------------------------- Computacenter AG & Co. oHG, mit Sitz in Kerpen (Amtsgericht Köln HRA 18096) Vertretungsberechtigte Gesellschafter: Computacenter Aktiengesellschaft, mit Sitz in Köln (Amtsgericht Köln HRB 28384) Vorstand: Oliver Tuszik (Vorsitzender), Dr. Karsten Freihube, Hans-Georg Freitag, Frank Kottmann, Reiner Louis Aufsichtsrat: Michael Norris (Vorsitzender) Computacenter Management GmbH, mit Sitz in Köln (Amtsgericht Köln HRB 28284) Geschäftsführer: Ulrich Irnich, Jürgen Stauber Visit us on the Internet: http://www.computacenter.de Visit our Online-Shop: https://shop.computacenter.de This email is confidential. If you are not the intended recipient, you must not disclose or use the information contained in it. If you have received this mail in error, please tell us immediately by return email and delete the document. ----------------------------------- --- To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected]
