I'll suggest to that poor guy or gal on other end of CATools Helpdesk who I
guess wouldn't/couldn't go thru them before posting message, if it gets
confussing for you to go thru all of them, best option is to use index.pdx file
to search, OR open helpdocs.pdf and go to Edit then Search (Shift-Ctrl-F) ,
this will search all docs with keyword or phrase, and you'll have answers
majority of time if not all. Other option, is to take print out. It sometimes
is easier to go thru printout rather than reading on screen (though this is
wasting paper) but I do this with yellow skickies all over them for my easy
access to pages.
Thanks / Cheers, Ali
Aliabbas H. Syed
Infrastructure Mgmt Planning, Scheduling/Production Control
407-771-7756 Office, 904-210-9823 Mobile
________________________________
From: Kenneth Kirchner [mailto:[email protected]]
Sent: Thursday, July 07, 2011 10:58 PM
To: spectrum
Subject: Re: [spectrum] change threshold setting for interfaces
There's the whole "Teach a man to fish..." thing as well. I see more than a
few questions from this user and I am always struck by the e-mail address. :-)
Then again, I know how unhelpful and obfuscated the CA support site generally
is, and how long it takes for them to get back to you if you open a ticket
(blessed is the day if they give you a helpful answer!).
I am curious to know what others think of the Spectrum docs. God knows there
are enough of them. I have not had much luck with them when I need a technical
answer, and a lot of the attributes on our models are just absolute enigmas
(and they seem to want to keep it that way). I wish I had a diagram of the
process Spectrum goes through from poll to alarm and from trap to alarm. Which
attributes does it check, what are the valid ranges, which log files should I
watch, etc...
-Ken
On Jul 7, 2011, at 4:09 PM, Naiman, Eugen wrote:
Hi Stephen,
I must confess that it took me a couple moments to realise the meaning of
"RTFM" but after that my mood changed for good.
I think that in this particular case (considering who was the original sender)
you were entitled to your answer 100% - his questions more than often are very
simple. Some trial and error or reading the manual would have solved the
problem.
Well, a solution could be to ignore such questions if they come from the same
user.
Coming from others - well - give them the help they need ... till proved
otherwise.
OK - hope your mood changed with our replies :)
Regards,
Eugen NAIMAN
From: Stephen Warne [mailto:[email protected]]
Sent: Thursday, 7 July 2011 8:41 PM
To: spectrum
Subject: RE:[spectrum] change threshold setting for interfaces
Hi Subhash/All
I think I must be in a grumpy mood this morning but is it just me or are there
more questions being posted lately where a response of RTFM might be
appropriate?
Anyway to answer your question - if there are a number of interfaces you need
to change or want to set a default value use the locator search to find the
relevant interfaces and then use the attribute editor to set the thresholds.
Regards
Stephen.
From: CATools Helpdesk [mailto:[email protected]]
Sent: 07 July 2011 08:21
To: spectrum
Subject: [spectrum] change threshold setting for interfaces
Hi All,
We are getting below mention alerts from spectrum for interfaces, we want to
change threshold setting, can anyone help me to resolved?
Error threshold exceeded for the interface Se0/0/1 on -- device Threshold
value10, current value 10.
Error threshold exceeded for the interface Se0/0/0 on -- device Threshold
value10, current value 10.
Thanks & Regards,
Subhash Mahakal
Phone: 020-40122067
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