Craig / Rob,

We have this problem as well.  We cannot ssh directly as root, requiring 2 sets 
of credentials.  Our Unix teams will not provide root access so we will be 
providing packages for installation.

Rob, our understanding from CA was that the install of sysedge required root 
access.  Access other than root is not ideal since processes and logs owned by 
root may be missed by the agent for monitoring purposes.  Have you experienced 
differently?

Thanks,

Michael Zink
Network Analyst
Information Technology Services
3700 Wake Forest Road
Raleigh, NC 27609
919-754-6095  (Phone)
919-850-2827  (FAX)
919-723-7066  (Cell)

919-754-6000  (ITS Service Desk)

From: Robert Borowicz [mailto:[email protected]]
Sent: Friday, November 18, 2011 5:33 PM
To: spectrum
Cc: spectrum
Subject: Re: [spectrum] vaim 12.6 is now available

Craig,

I spoke to the Product Manger of VAIM on this at CA World this week.  He is a 
aware that this is an issue at many customers and as such limits the ability of 
the product to be leveraged to its strength. They are working on this... 
Theoretically systemEdge (I think) can run as a non-root user, and provided the 
remote communication protocol (CAM/UDP Port 4104) can open a connection and the 
credentials you CAN provide at the console can write to the install area on the 
remote host specified, you *should* be able to install systemEdge with VAIM as 
non-root. At least in Linux/Unix I'm relatively certain this is possible. 
Winders is another story.

We didn't do any such forethought in my shop, but rather simply sent Unix and 
Windows packages to SA's to install as root/administrator. Now I need to 
assimilate these individually installed agents into VAIM. Talking this through 
with the SE at CA World, it seems possible.

-Rob


On 11/18/2011 4:01 PM, Craig Cook wrote:
I am interested in this as well.

It does not look like a deployment can use 2 sets of credentials.

e.g. For me to deploy sysedge to a unix host I have to login as a regular user 
first, then su to root.  Root can then install the package.

>From what I can see you can only use one set of credentials, ie. Login 
>directly as root.  That is not allowed and not a good idea for security 
>reasons.

If anyone knows a workaround let me know.

(I was told by CA this feature was included in 12.6, maybe I am not looking in 
the correct place)

Craig

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