Rene

We are running 9.2.1.005 under Linux - is this HF the same as 9.2.1 - does
this HF apply to us?


Dan Ellsweig

Enterprise Management Systems
Avon Products
1 Avon Plaza
Rye, NY 10830

914-935-2723



                                                                           
             "Cantwell, Rene                                               
             D"                                                            
             <Rene.Cantwell@ca                                          To 
             .com>                     "spectrum"                          
                                       <spectrum@listserv.unc.edu>         
             12/01/2011 06:20                                           cc 
             PM                                                            
                                                                   Subject 
                                       RE: [spectrum] Spectrum 9.2 hotfix  
             Please respond to         patch H06 is now available for      
              "Cantwell, Rene          customer download                   
                    D"                                                     
             <Rene.Cantwell@ca                                             
                   .com>                                                   
                                                                           
                                                                           
                                                                           




Ah I see what happened, we fixed the typo in the link for the patch
download but not for the Release Note.  I’ll get it fixed.

Sorry about that.

--
Rene’


René Cantwell
CA Technologies
Support Delivery Manager
Tel:  +1-603-334-2497 or +1 877-428-6324
Fax: +1-603-334-2540
rene.cantw...@ca.com
(Embedded image moved to file: pic17063.jpg)Description: Picture

From: Bohra, Saurabh [mailto:saurabh.bo...@espn.com]
Sent: Thursday, December 01, 2011 6:14 PM
To: Cantwell, Rene D; spectrum (spectrum@listserv.unc.edu)
Subject: RE: [spectrum] Spectrum 9.2 hotfix patch H06 is now available for
customer download

Rene,

Its not available for any OS using support site. The issue is the URL link
the support site creates has Spectrum_09.02.00 instead of 09.02.01

The direct ftp link works:
ftp://ftp.ca.com/pub/CA-SPECTRUM/Updates/Non-GA/Spectrum_09.02.01.H06/ReleaseNote.H06.htm






Saurabh Bohra
X60842

From: Cantwell, Rene D [mailto:rene.cantw...@ca.com]
Sent: Thursday, December 01, 2011 6:02 PM
To: Bohra, Saurabh; spectrum
Subject: RE: [spectrum] Spectrum 9.2 hotfix patch H06 is now available for
customer download


I’ve attached a copy of the release note.

What OS were you trying to download it from?

--
Rene’


René Cantwell
CA Technologies
Support Delivery Manager
Tel:  +1-603-334-2497 or +1 877-428-6324
Fax: +1-603-334-2540
rene.cantw...@ca.com
(Embedded image moved to file: pic10681.jpg)Description: Picture

From: Bohra, Saurabh [mailto:saurabh.bo...@espn.com]
Sent: Thursday, December 01, 2011 5:15 PM
To: spectrum
Subject: RE: [spectrum] Spectrum 9.2 hotfix patch H06 is now available for
customer download

I cannot download the README of H06 for any OS, can anyone else download
that?

Saurabh Bohra
X60842

From: Cantwell, Rene D [mailto:rene.cantw...@ca.com]
Sent: Wednesday, November 30, 2011 6:39 PM
To: spectrum
Subject: RE: [spectrum] Spectrum 9.2 hotfix patch H06 is now available for
customer download

Yes, 9.2.1 is included in H06.  As long as you have the 9.2.0 base product
you can go directly to H06.

Regards,
Rene’


René Cantwell
CA Technologies
Support Delivery Manager
Tel:  +1-603-334-2497 or +1 877-428-6324
Fax: +1-603-334-2540
rene.cantw...@ca.com
(Embedded image moved to file: pic25903.jpg)Description: Picture

From: Naiman, Eugen [mailto:eugen.nai...@dhhs.tas.gov.au]
Sent: Wednesday, November 30, 2011 6:37 PM
To: spectrum
Subject: RE: [spectrum] Spectrum 9.2 hotfix patch H06 is now available for
customer download

Great news Rene, thank you very much for letting us know.

Question: is 9.2.1 included in H06? Do I need to download 9.2.1 and install
it before installing H06?

Thanks,

Regards,
============================================
Eugen NAIMAN
IT Officer
ICT Infrastructure
Department Health and Human Services
 5/99 Bathurst Street, Hobart, 7000
 (:  (03) 6233 8565
  Ê:  (03) 6233 6297
eugen.nai...@dhhs.tas.gov.au
============================================

From: Cantwell, Rene D [mailto:rene.cantw...@ca.com]
Sent: Thursday, 1 December 2011 9:39 AM
To: spectrum
Subject: [spectrum] Spectrum 9.2 hotfix patch H06 is now available for
customer download

Spectrum 9.2 hotfix patch H06 is now available for customer download.

A news item announcement with highlights of what is included in H06 can be
found on our product home page at
https://support.ca.com/irj/portal/prddtlshome?prdhmpgform=p&productID=7832
.

Customers can download from two sources;
From support.ca.com -
https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/7832/7832_92_patchindex.html

From ftp.ca.com  - /pub/CA-SPECTRUM/Updates/Non-GA/Spectrum_09.02.01.H06




Please Note:
Due to complexity reasons it is nearly impossible to develop an uninstall
process for hotfix patches, service packs or full releases.
For this reason we have previously documented a best practice knowledge
document;

        Title:  What is the best practice to make a complete back up copy
of SPECTRUM?

https://support.ca.com/irj/portal/kbtech?docid=512407&searchID=TEC512407&fromKBResultsScreenT


Without a complete save of your environment before installing a hotfix,
service pack or full release upgrade, the only method to get back to the
previous H06 install setup is through reinstalls.


If you should have any specific concerns or questions regarding hotfix H06,
please send them directly to me.

Regards,
Rene’


René Cantwell
CA Technologies
Support Delivery Manager
Tel:  +1-603-334-2497 or +1 877-428-6324
Fax: +1-603-334-2540
rene.cantw...@ca.com
(Embedded image moved to file: pic27005.jpg)Description: Picture

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