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Hi Dan
Just had an update from support and it turns out all that was missing was a=
newline character at the end of the repair block text. Put that in and it =
works fine.
John
From: John O'Mahony
Sent: 23 April 2012 10:09
To: 'White Dan'; spectrum
Subject: RE: NCM Multi-line policies not repairing fully
Dan
there's no resolution yet. CA are working on a fix.
John
From: White Dan [mailto:[email protected]]
Sent: 20 April 2012 17:03
To: spectrum
Subject: RE:[spectrum] NCM Multi-line policies not repairing fully
Hi John,
Was there a resolution to this one of yours on 21/3/2012 about only the fir=
st block getting repaired?
Cheers
Dan White
Senior Consultant
Service Assurance
[cid:[email protected]]
Tel. : +44 (0)20 7288 2822
Mob: +44 (0)7973 533671
[email protected]<mailto:[email protected]>
[cid:[email protected]]Please consider the environment - do yo=
u really need to print this email ?
* --To unsubscribe from spectrum, send email to [email protected]<ma=
ilto:[email protected]> with the body: unsubscribe spectrum j.omahony@daraso=
ft.com
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</o:shapelayout></xml><![endif]--></head><body lang=3DEN-GB link=3Dblue vli=
nk=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal><span style=3D'f=
ont-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Hi Dan<o:p>=
</o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:10.0pt;font-=
family:"Arial","sans-serif";color:#1F497D'>Just had an update from support =
and it turns out all that was missing was a newline character at the end of=
the repair block text. Put that in and it works fine.<o:p></o:p></span></p=
><p class=3DMsoNormal><span style=3D'font-size:10.0pt;font-family:"Arial","=
sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=3DMsoNormal=
><span style=3D'font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F=
497D'>John<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-si=
ze:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p> </o:p>=
</span></p><div><div style=3D'border:none;border-top:solid #B5C4DF 1.0pt;pa=
dding:3.0pt 0cm 0cm 0cm'><p class=3DMsoNormal style=3D'margin-left:36.0pt'>=
<b><span lang=3DEN-US style=3D'font-size:10.0pt;font-family:"Tahoma","sans-=
serif"'>From:</span></b><span lang=3DEN-US style=3D'font-size:10.0pt;font-f=
amily:"Tahoma","sans-serif"'> John O'Mahony <br><b>Sent:</b> 23 April 2012 =
10:09<br><b>To:</b> 'White Dan'; spectrum<br><b>Subject:</b> RE: NCM Multi-=
line policies not repairing fully<o:p></o:p></span></p></div></div><p class=
=3DMsoNormal style=3D'margin-left:36.0pt'><o:p> </o:p></p><p class=3DM=
soNormal style=3D'margin-left:36.0pt'><span style=3D'font-size:10.0pt;font-=
family:"Arial","sans-serif";color:#1F497D'>Dan<o:p></o:p></span></p><p clas=
s=3DMsoNormal style=3D'margin-left:36.0pt'><span style=3D'font-size:10.0pt;=
font-family:"Arial","sans-serif";color:#1F497D'>there's no resolution yet. =
CA are working on a fix.<o:p></o:p></span></p><p class=3DMsoNormal style=3D=
'margin-left:36.0pt'><span style=3D'font-size:10.0pt;font-family:"Arial","s=
ans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=3DMsoNo=
rmal style=3D'margin-left:36.0pt'><span lang=3DEN-US style=3D'font-size:10.=
0pt;font-family:"Arial","sans-serif";color:#1F497D'>John </span><span lang=
=3DEN-US style=3D'color:#1F497D'><o:p></o:p></span></p></div><p class=3DMso=
Normal style=3D'margin-left:36.0pt'><span style=3D'font-size:10.0pt;font-fa=
mily:"Arial","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><=
div style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0=
cm 0cm'><p class=3DMsoNormal style=3D'margin-left:72.0pt'><b><span lang=3DE=
N-US style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</sp=
an></b><span lang=3DEN-US style=3D'font-size:10.0pt;font-family:"Tahoma","s=
ans-serif"'> White Dan [mailto:[email protected]] <br><b>Sent:</b> 20 =
April 2012 17:03<br><b>To:</b> spectrum<br><b>Subject:</b> RE:[spectrum] NC=
M Multi-line policies not repairing fully<o:p></o:p></span></p></div></div>=
<p class=3DMsoNormal style=3D'margin-left:72.0pt'><o:p> </o:p></p><p c=
lass=3DMsoNormal style=3D'margin-left:72.0pt'><span style=3D'color:#1F497D'=
>Hi John,<o:p></o:p></span></p><p class=3DMsoNormal style=3D'margin-left:72=
.0pt'><span style=3D'color:#1F497D'>Was there a resolution to this one of y=
ours on 21/3/2012 about only the first block getting repaired?<o:p></o:p></=
span></p><p class=3DMsoNormal style=3D'margin-left:72.0pt'><span style=3D'c=
olor:#1F497D'><o:p> </o:p></span></p><p class=3DMsoNormal style=3D'mar=
gin-left:72.0pt'><span style=3D'color:#1F497D'>Cheers<o:p></o:p></span></p>=
<p class=3DMsoNormal style=3D'margin-left:72.0pt'><span style=3D'color:#1F4=
97D'><o:p> </o:p></span></p><div><p class=3DMsoNormal style=3D'margin-=
left:72.0pt'><b><span style=3D'font-size:10.0pt;font-family:"Arial","sans-s=
erif";color:#1F497D'>Dan White</span></b><span style=3D'font-size:10.0pt;fo=
nt-family:"Arial","sans-serif";color:#1F497D'><br>Senior Consultant<br></sp=
an><span style=3D'font-size:10.0pt;font-family:"Arial","sans-serif";color:#=
666666'>Service Assurance</span><span style=3D'font-size:10.0pt;font-family=
:"Arial","sans-serif";color:#1F497D'><br><img width=3D128 height=3D70 id=3D=
"Picture_x0020_1" src=3D"cid:[email protected]" alt=3DDevoteam=
><br><br>Tel. : +44 (0)20 7288 2822<o:p></o:p></span></p><p class=3DMsoNorm=
al style=3D'margin-left:72.0pt'><span style=3D'font-size:10.0pt;font-family=
:"Arial","sans-serif";color:#1F497D'>Mob: +44 (0)7973 533671<o:p></o:p></sp=
an></p><p class=3DMsoNormal style=3D'margin-left:72.0pt'><span style=3D'fon=
t-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'><br><a href=
=3D"mailto:[email protected]";><span style=3D'color:#003399'>dan.white@=
devoteam.com</span></a><br><br><img border=3D0 width=3D24 height=3D23 id=3D=
"Picture_x0020_2" src=3D"cid:[email protected]" alt=3D"http://=
www.devoteam.com/images/environment.gif"></span><span style=3D'font-size:7.=
5pt;font-family:"Arial","sans-serif";color:green'>Please consider the envir=
onment - do you really need to print this email ?</span><span style=3D'colo=
r:#1F497D'><o:p></o:p></span></p></div><p class=3DMsoNormal style=3D'mso-ma=
rgin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:72.0pt'><span styl=
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gin-bottom-alt:auto;margin-left:108.0pt;text-indent:-18.0pt;mso-list:l0 lev=
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Times New Roman"'> </span><=
/span></span><![endif]><span style=3D'font-size:12.0pt;font-family:"Times N=
ew Roman","serif"'>--To unsubscribe from spectrum, send email to <a href=3D=
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