On 5/20/2006 8:52 PM, Julian Mehnle wrote:
For instance, a common complaint goes along the line "STOP BLOCKING MY
MAIL!". In that case a likely solution is to make it very clear on the
"why" page that _we_ are not blocking anything, and _who_ blocked mail for
what reason. The "why" page largely uses correct language already, but
isn't very explicit in some aspects.
If anyone's interested in an elaborate example, the Apache SpamAssassin
wiki has this page for end users looking for someone to blame:
http://spamassassin.apache.org/users.html
Daryl
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