Re: [Spice-devel] keyboard and Mouse Fails....

Wed, 11 Jan 2012 01:03:03 -0800 

Hi Naga,
See comments below.
Thanks,
Arnon

Naga Mohan Pothula wrote:

Arnon,


Thanks for your suggestions and attachment. Issue still exists and please find 
the attached logs.
Looking at vdagent.log & vdservice.log, it seems in 15:30:30-32 vdagent got the auto-conf request, set the displays accordingly, and via vdservice forwarded the reply ack using virtio-serial (to spice-server which sends it to spice-client). 

Note these lines in spicec.log:
1326144675 INFO [4457:4464] RedClient::handle_init:
1326144675 WARN [4457:4464] RedClient::init_guest_display: no agent running, display options have been ignored
For some reason, the server reported the client that agent is not connected, which is suspicious. 
Please reproduce again, and send all logs including qemu log.
Haven't seen 
"AgentTimer::response: timeout " in spicec.log
The above explain why you didn't see it - client thinks there is no agent connected at all. 
Have seen in
vdagent.log while authenticating user credentials(winlogon) which is acceptable.
   "DisplaySetting::get_user_process_id::explorer.exe not found
    DisplaySetting::reload_from_registry::get_user_process_id failed."

This is not relevant to the issue.
Client machine is not attached to dual-head. Qemu launched guest 
with two QXL devices.
Try running qemu with only one qxl (-vga qxl, but no additional -device qxl) and post the results.
Most of customers use full-screen option. I can keep without 
Auto-conf, but has so many issues that Auto Adjustment screen resolution
wouldn't work. Screen resolution doesn't persist after restart/shutdown system for user level (we have some restrictions at our environment) 
Ok
I tried url "irc.gimp.net/6667" but it is not working. 
Try again. We are all there. 6667 is the port.

Thanks,
Mohan.


________________________________
 From: Arnon Gilboa <agil...@redhat.com>
To: Naga Mohan Pothula <nagamohan.poth...@yahoo.com> Cc: Alon Levy <al...@redhat.com>; David Jaša <dj...@redhat.com>; "spice-devel@lists.freedesktop.org" <spice-devel@lists.freedesktop.org>; Christophe Fergeau <cferg...@redhat.com> Sent: Monday, January 9, 2012 9:30 AM 
Subject: Re: [Spice-devel] keyboard and Mouse Fails....
Hi Mohan, 

Few notes:
1. The client should connect after 30 sec even if vdagent does not response to 
the auto-conf request.
2. Please delete the client log ~/.spicec/spicec.log, and in a run with "Keyboard/Mouse 
lock" look for a log line with: "AgentTimer::response: timeout while waiting for agent 
response".
3. Debug version of vdagent & vdservice will be sent to you following this msg. 
Please send logs of client and vdagent/vdservice with only the lines relevant to 
the failed run (delete it before).
4. It seems you have 2 monitors on the client machine and the second one is 
disabled. Try to launch spicec after enabling it/disabling the first one/on a 
machine with only one display etc.
5. Although important, I cannot see how the "auto-conf" bug can be a 
showstopper. Why not remove this param until we solve it?
6. Try to catch us on #spice at irc.gimp.net/6667. This is the place to get 
things done.

Thanks,
Arnon

Naga Mohan Pothula wrote:

Hi Alon/Arnon,

Keyboard/Mouse lock issue is showstopper issue. Can you please provide 
suggestions to proceed further investigation on this issue?
Haven't received VdAgent build. Thanks\Mohan. 



________________________________
  From: Naga Mohan Pothula <nagamohan.poth...@yahoo.com>
To: Naga Mohan Pothula <nagamohan.poth...@yahoo.com>; Arnon Gilboa <agil...@redhat.com> Cc: David Jaša 
<dj...@redhat.com>; "spice-devel@lists.freedesktop.org" <spice-devel@lists.freedesktop.org>; 
Christophe Fergeau <cferg...@redhat.com> Sent: Thursday, January 5, 2012 4:43 PM
Subject: Re: [Spice-devel] keyboard and Mouse Fails....
Arnon, VDAgent is running as expected when Keyboard/Mouse lock issue happens. 
Can you please send VDAgent build?


Thanks/Naga.


________________________________
  From: Naga Mohan Pothula <nagamohan.poth...@yahoo.com>
To: Arnon Gilboa <agil...@redhat.com> Cc: David Jaša <dj...@redhat.com>; 
"spice-devel@lists.freedesktop.org" <spice-devel@lists.freedesktop.org>; Christophe Fergeau 
<cferg...@redhat.com> Sent: Friday, December 30, 2011 5:44 AM
Subject: Re: [Spice-devel] keyboard and Mouse Fails....
Hi Arnon, 
  Please find the attached VDAgent, VDService logs. I know RHEV Spice Agent is 
for handling Auto-conf for resolution adjustment, mouse support for multi-head 
monitors, and Clipboard functionality. In what scenarios Keyboard lock happens?
  Keyboard/Mouse lock issue happens only with Windows guest connecing from 
Linux Spice client..(This is major issue that need to do system restart or 
close Xwindows session to restart Spice session)
  Black screen issue happens with Windows/Linux guests connecting from Linux 
Spice client.
  Can you please forward scratch build for vdagent? I see whether it may fix 
the issues at my environment.
   Thanks,
Mohan.
From: Arnon Gilboa <agil...@redhat.com> 
To: Naga Mohan Pothula <nagamohan.poth...@yahoo.com> Cc: Alon Levy <al...@redhat.com>; David Jaša 
<dj...@redhat.com>; "spice-devel@lists.freedesktop.org" <spice-devel@lists.freedesktop.org>; 
Christophe Fergeau <cferg...@redhat.com> Sent: Thursday, December 29, 2011 8:22 AM
Subject: Re: [Spice-devel] keyboard and Mouse Fails....

Hi Mohan, see below.

Naga Mohan Pothula wrote:

Hi Alon,

Please refer my inline comments.

Thanks/Mohan.


________________________________
   From: Alon Levy <al...@redhat.com>
To: Naga Mohan Pothula <nagamohan.poth...@yahoo.com> Cc: David Jaša <dj...@redhat.com>; 
"spice-devel@lists.freedesktop.org" <spice-devel@lists.freedesktop.org>; Christophe Fergeau 
<cferg...@redhat.com> Sent: Wednesday, December 28, 2011 5:54 AM
Subject: Re: [Spice-devel] keyboard and Mouse Fails....
   On Tue, Dec 27, 2011 at 12:04:28PM -0800, Naga Mohan Pothula wrote:

     Can anyone please respond on this?
     Thanks/Mohan.

     --------------------------------------------------------------------------

     From: Naga Mohan Pothula <nagamohan.poth...@yahoo.com>
     To: David Jaša <dj...@redhat.com>
     Cc: "spice-devel@lists.freedesktop.org"
     <spice-devel@lists.freedesktop.org>; Christophe Fergeau
     <cferg...@redhat.com>
     Sent: Thursday, December 22, 2011 12:13 PM
     Subject: Re: [Spice-devel] keyboard and

  Mouse Fails....

     Hi,
     I'm facing severe below issues when connecting Windows guests from Linux
     clients with Full-screen+Auto-Config only        1.)    Keyboard/mouse 
lock issue happens when session is connected
from guestגs shutdown/restart state. 
Are you

  running an agent in the guest? does this happen when not running

an agent in the guest?
Agent is running in the guest. These two Issues do not happen when Agent is not running in the guest. 
We have a patch fixing agent crash on connection during guest startup (on rare 
cases) and I can send you a scratch build.
Do you think it's the case? the agent crash locks the mouse but should have no 
effect on keyboard. Can you give more details about it?
Posting your %windir%\temp\vdagent.log & vdservice.log may help.

         2.)    Black screen appears when session is reconnected from guestגs
     disconnected state.

What does this mean? what's disconnected state? no client connected? so
you connect from a linux client to a windows guest and you get a black
screen? It means Spice client is not connected

  to guest. we don't see this issue if we specify "./spicec -h <ip addr> -p 
5924"

we see it only when we specify "./spicec -h <ip addr> -p 5924 
--full-screen=auto-conf"

Seems like for some reason the client doesn't get auto-conf ack from the guest 
agent. Does it timeout & exit after 30 sec?
This can also be the case if the agent crashed during startup. However, you say 
that without the --full-screen=auto-conf it works.
Please check in all cases if vdservice & vdagent processes are up.

if that is the case can you give more details on the guest and

client, version of client, version of driver in guest, agent existance
and if so version.
Guest:
         Windows 7 32/64 bit          QXL driver: built the code taken from 
spice git repository (v1.4.1.1)
           VDAgent: built the code

  taken from spice git repository(v1.1.0.1009)

Client:
       Spice Client: v0.10.0
       Client machine: Fedora14 Live image loaded into RAM.


     This issue would not be reproducible all the time from Linux Desktops but
     can be reproducible consistently if we load Fedora14 Live Image into RAM
     and launch Spice connection.
     Thanks,
     Naga.

I don't understand the last part - you only get those two issues when
running a client from a fedora 14 live image? or is fedora14 related to the 
guest, in which case it contradicts the guest being windows?
Yes. These two issues happen when Spice client running from Fedora 14 Live 
image connecting to Windows 7 guest.
Steps to reproduce:
1.)Fedora14 Live image

  is loaded into RAM thru "live_ram" option for booting. we may not see these 
issues if we don't load into RAM.

2.)Spice session is launched with Full-Screen+Auto-config only.
     ./spicec -h <ip addr> -p 5924 --full-screen=auto-conf        (we see 
issues)
     ./spicec -h <ip addr> -p 5924                                            
(we don't see issues)

I will try to repro from F14 and update you.

     --------------------------------------------------------------------------

     From: David Jaša <dj...@redhat.com>
     To: Naga Mohan Pothula <nagamohan.poth...@yahoo.com>
     Cc: Christophe Fergeau <cferg...@redhat.com>;
     "spice-devel@lists.freedesktop.org" <spice-devel@lists.freedesktop.org>
     Sent: Tuesday, December 20, 2011 2:50 AM
     Subject: Re: [Spice-devel] keyboard and Mouse Fails....
     Naga Mohan Pothula píše v Po 19. 12. 2011 v 10:13 -0800:

    > We can move mouse over the guest but the guest doesn't respond for

     > user actions like mouse click.

     I've seen something similar that was caused by agent. Keyboard worked
     fine so I used it to restart agent service and everything started
     working normally. I was not able to make clear reproducer for this
     however, so if you have a reliable step-by-step one, it would be great

     David
     >
     > In the same way for keyboard actions. Client machine needs to get
     > restarted or close Xwindows to reconnect guest.
     > This issue happens only when we connect windows guest in fullscreen
     > mode with auto-conf from linux client(but not from windows client).
     > It doesn't happen if we connect guest in windowed mode.
     >

  >

     >
     >
     > Thanks/Mohan.
     >
     >
     >
     > ______________________________________________________________________
     > From: Christophe Fergeau <[1]cferg...@redhat.com>
     > To: Naga Mohan Pothula <[2]nagamohan.poth...@yahoo.com>
     > Cc: "[3]spice-devel@lists.freedesktop.org"
     > <[4]spice-devel@lists.freedesktop.org>
     > Sent: Monday, December 19, 2011 3:20 AM
     > Subject: Re: [Spice-devel] keyboard and Mouse Fails....
     >
     > On Mon, Dec 19, 2011 at 12:32:47AM -0800, Naga Mohan Pothula wrote:
     > > Hi,
     > >
     > > Keyboard and Mouse failure happens when windows guests are connected
     > from linux client.
     >
     > What do you mean exactly by keyboard and mouse failures? You can't
     > type
     > anything nor move the mouse? Or do you observe a different kind of

  > failure?

     >
     >

  Christophe

     >
     >
     >
     > _______________________________________________
     > Spice-devel mailing list
     > [5]Spice-devel@lists.freedesktop.org
     > http://lists.freedesktop.org/mailman/listinfo/spice-devel

     --

     David Jaša, RHCE

     SPICE QE based in Brno
     GPG Key:    22C33E24
     Fingerprint: 513A 060B D1B4 2A72 7F0D 0278 B125 CD00 22C3 3E24


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