Hi Just to try to resolve the antivirus problem , I disabled all the shield 
protection , including antivirus firewall , web protection and all.

 I restarted the spyder but , unfortunately I am still getting the same 
error.

  'import sitecustomize' failed; use ‑v for traceback
‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑
ZMQError Traceback (most recent call last)
C:\Users\PARTH\Anaconda\lib\site‑packages\spyderlib\widgets\externalshell\start_ipython_kernel.py
 
in()
185 ipk_temp = IPKernelApp.instance()

Kindly help

I really want to use spyder asap.
Thanks



On Friday, June 20, 2014 10:42:37 AM UTC-6, Carlos Córdoba wrote:
>
>  Hi,
>
> This error is usually generated because your Antivirus is too strict and 
> doesn't let us open a port in your machine to send and receive data between 
> Spyder and the local process in charge of running code.
>
> You have two options here:
>
> 1. If you are using Norton, you need to uninstall it and install a 
> different Antivirus (I couldn't find a way to change its behavior!). I'd 
> recommend you ZoneAlarm.
>
> 2. Find a way to define a new rule for your antivirus to let Spyder to 
> open internal ports. This depends on the antivirus, so I'm sorry for being 
> unable to give you more detailed advice about it.
>
>
> Cheers,
> Carlos
>
>  El 20/06/14 10:34, parth shrotri escribió:
>  
> Hi , I am very new to python dev.
> I recently installed anaconda for windows 7 with 64 bit with python 2.7.7
> Upon launching spyder I got following error in  '''import sitecustomize' 
> failed; use -v for traceback''
>
> Also I am not able to run any python script and getting error as 
> NameError: name 'runfile' is not defined.
>
> Can you plaese help.
>
> Please find attached kernel console messages.
>
> Thanks
>
> On Friday, March 16, 2012 7:05:22 AM UTC-6, Roel De Coninck wrote: 
>>
>> Dear all, 
>>
>>  I had 2 big problems with spyder (windows7, 64 bit)
>> 1) the program does not always start (I see a window popping up for a 
>> second, then it closes and nothing happens)
>> 2) import sitecustomize failed
>>
>>  The first problem seemed to occur more often after spyder was closed 
>> down: restarting rarely worked.
>> Now I found a solution to that problem, that is very surprising to me: I 
>> right click on the shortcut to start spyder, and copy the target (looks 
>> like this:
>> C:\Python27\python.exe "C:\Python27\Scripts\spyder").  Then I go to a 
>> windows command window, paste and enter ==> spyder starts without any 
>> problem. Why would this work, but not by clicking on the shortcut?
>>  
>>  I just thought I'd let you know.  I'm extremely delighted that this 
>> works, I hope the trick will keep on working in the future, or even better: 
>> that spyder would launch from the shortcut directly.
>> Regards,
>> Roel
>>
>>  
>>  
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