I made the mistake of upgrading my free Comcast account to a standard Unlimited account...Rhapsody support refers to this as a co-branded account. What a mess. My email and password remain tied to the Comcast email account and if you change your password you need to go through Comcast.
I called support to convert the account and that's where the trouble started... their support is tragic!!!! They botched my conversion and set my password but unfortunately, my account was so botched, I couldn't reset my password on any of the standard interfaces. Finally, late last night ...I believe all was resolved. This was probably over 3.5 hrs of support time and a lot of frustration. My recommendation is if you have an existing free Comcast account...just create a new one outside of the Comcast co-brand if you want to isolate your email account from your music account. I would also avoid Rhapsody support at all costs.... I'm not sure it's really their fault or the crappy development behind the scenes. -- Liv ------------------------------------------------------------------------ Liv's Profile: http://forums.slimdevices.com/member.php?userid=2846 View this thread: http://forums.slimdevices.com/showthread.php?t=31438 _______________________________________________ squeezenetwork mailing list [email protected] http://lists.slimdevices.com/lists/listinfo/squeezenetwork
