I have encountered the same problem.  Ironically, it was only after I
began paying for it and really using it.  Everything else works fine,
including mp3tunes (great option).  As noted above, my library shows
up, but when I try to play song - get message - Rhapsody error, Player
unable to communicate.  I did factory reset, updated firmware, and
checked everthing else that I could think of.  This seems like a
Rhapsody issue, but when you check their website they seem to push
everything technical with Rhapsody back to Slimdevices (Logitech) to
manage.  Doesn't seem fair, since it is Real/Rhapsody that is getting
the monthly fee (at least as of today).

Please advise any solutions,

Thanks


-- 
tooncinator
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