Åsvik;425386 Wrote: 
> I just purchased a Squeezebox Duet and a Boom. I tried to add theese
> players to my profile at SqueezeNetwork but I get an error that they are
> used by someone else. And when i check the information about
> Squeezenetwork i see that the mail adress used is bruun(at)3dbyen.dk and
> i dont have a clue where that came from...
> 
> I bought the items new from a store so no one should have been able to
> register them.
> 
> I installed the softsqueeze on my laptop and tried to add that player
> and it worked like a charm. How come i cant add the other players?
> 
> Is there anyone who can shed light on the subject?
> 
> /Fredrik Åsvik
> Sweden


Somehow those players have been registered on SN before.  Possibly
returns to store?  I presume you find this email address on your player
screen?  Both players??  
You do have your own registered SN account setup?

Two options:
1.  Try emailing that person and ask them to remove those players from
their SN account.
2.  Call SD customer service, they can reset them.


-- 
toby10
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