Log onto MySB.com
Go to the Player Section
Delete your players

THEN

go to your Duet
Factory reset BOTH devices, Receiver and Controller
Walk through setup procedure
Enter your existing account data

IF

the above does not work, then you need to call support.


-- 
jrichardson

James R.
QA - breaking things so you don't have to
------------------------------------------------------------------------
jrichardson's Profile: http://forums.slimdevices.com/member.php?userid=15418
View this thread: http://forums.slimdevices.com/showthread.php?t=68412

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