Just to confirm that you would be better off sending an email to the
address your machine is registered to here is the exchange between
myself and Logitech support when I attempted to get the same issue
sorted out. BTW. The account holder took three hours to reply, Logitech
took three days.

My report:
"My Logitech Squeezebox Boom has (again) mysteriously become registered
to anothers MySqueezeBox.com account.
Please could you set it back to my account? It is currently registered
with m...@********.co.uk but is should be registered to my account,
si...@******.org
The Player MAC Address is: 00:**:20:**:02:3d"

Their reply (3 days later):
"Thank you for contacting Logitech's Technical Support
As I understand , you would like to set your mysqueezebox.com account
to si...@*******.org.
Please enter your mysqueezebox.com account and go to account setting
which is located on the right top of the website then put your email
that you want to enter mysqueezebox.com account after you need to log
into your e mail in order to active the account from your e mail"

My retort to their reply:
"You misunderstood the question. I have looked at how to word it more
clearly but I can't. It is already worded as clearly as it could
possibly be.
Anyhow. The guy whose account my Logitech devices became registered to
has replied to my email (much faster than Logitech support did) and has
deleted my *two* devices from his account which left me free to put them
back onto my own si...@********.org Squeezebox account"
-------------------------------------------------

Dealing with Logitech is like being a bit-player in some tragic comedy.
Not one dealing I have had with them has been straightforward. They have
always messed it up in one way or another.

MC


-- 
ModelCitizen

Somewhere, something incredible is waiting to be known

Last.fm/user/ModelCitizen
------------------------------------------------------------------------
ModelCitizen's Profile: http://forums.slimdevices.com/member.php?userid=446
View this thread: http://forums.slimdevices.com/showthread.php?t=79415

_______________________________________________
squeezenetwork mailing list
[email protected]
http://lists.slimdevices.com/mailman/listinfo/squeezenetwork

Reply via email to