Mnyb wrote: > The previous owner must unregister it in his account first . > > If you ca not get to the previous owner you could email support they > would help you, just note players Mac adress they will need that.
This was the answer I got from Logitech, when explaining the problem and supplying the MAC-adress... :-( This means - no support for products when they change owner in an "unauthorized" way, then we know that Logitech is not an environmental friendly company... >Dear Customer, > >Thank you for reaching out to Logitech Customer Care. My name is Sanjay and Ill do my best to assist you with your concern today. > >I personally apologize for the delayed response as we had system migration. However, we are trying our best to continue the support without hampering your experience. Thank you for your patience. > >I understand your concern and I realize how inconvenient it can be when your Squeezebox Slim P3 is not getting registered. Dont worry, I am here to help and will make sure this is taken care of. > >Unfortunately your product did not meet the requirements, in order to register as your Squeezebox Slim P3 was bought from an unauthorized reseller (used market) and we do not support any refurbished products. So we are sorry to inform you, your >request for registering the product cannot be approved. > >For future reference, your ticket number is 15XXXXX. > >In case of no reply from you, this ticket will eventually be closed and set as solved, and you will be receiving a survey, we would appreciate your feedback in order to improve our support. > >Looking forward to your continued patronage. > >Thank you for choosing Logitech, have a wonderful day. > >Regards, >Sanjay >Logitech Customer Care ------------------------------------------------------------------------ Thomas Henden's Profile: http://forums.slimdevices.com/member.php?userid=69433 View this thread: http://forums.slimdevices.com/showthread.php?t=72548
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