Hoping to get some suggestions regarding my problem.  Running SM 1.4 with
Apache 2.0.40/PHP 4.2.2-8.  The Apache/PHP installation was installed as
part of a redhat install, SM installed manually.  The SM box hooks into a
Postfix-2.0.4/Courier 1.6.2/Maildrop 1.5.1 box on the same subnet.  Both
boxes are redhat 8 installations.

Although I love SM and what it gives me, I feel I get way too many user
timeouts.  Users will be logged in and try to forward a mail, and they will
get kicked out.  Sometimes, it happens while they are composing a new email.
Other times, they will just be trying to add a folder, or delete a contact
and when clicking on a link, the message, 'you must be logged in to use this
page.'  I have scanned httpd logs, systems logs to no avail.  No real
indications.

Now, I have a Checkpoint firewall, version 4.1.  I do see drops there, but
no indication as to why. I have bumped up my user authentication timeouts
and TCP session timeouts in checkpoint above that of the SQ timeout.   I
would say the checkpoint is the problem, but I have duplicated this user
getting dropped behavior in a multitude of situations.  I experienced this
on a workstation using zone alarm that didn't go through the firewall.  I
have users at remote sites who must go through proxy servers on their sides
[military bases] and then my firewall to authenticate, and this absolutely
wreaks havoc.  All told, it affects about 20 % of my users.  The other 80 %
loves me, that 20 % wants to burn me at the stake.  I have even watched my
boss just get dropped while typing a new email.  His was a vanilla W2K
installation with IE 6 Sp1.

I am just looking for some ideas.

* PHP timeouts?
* Places to look for httpd errors [I have searched all the web logs]
* SQ timeout issues
* Courier timeout issues
* Anybody else have trouble with squirrelmail and checkpoint?

So, if you are still reading, thanks.  Also, I can't get rid of the proxy
servers, I know they wreak havoc, I just don't control every network where
my employees reside.   TIA.

Regards,
Scott

************************************
Scott Renda
High Technology Solutions, Inc.
[EMAIL PROTECTED]



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