There are three (3) computers running Windows 98 and one (1) Windows XP Professional computer with Internet Explorer 6 SP1 installed, and all available Windows updates installed on these computers. One of the Windows 98 computers has Norton Internet Security installed. All three of these Windows computers running Internet Explorer 6 SP1 experience problems logging into SquirrelMail v1.2.11.
When any users tries to login to SquirrelMail on any other Windows computer with Internet Explorer 6 SP1, they experience these problems:
1. When the user enters their username and password, hits enter or clicks the Login button, Internet Explorer continues to shows the SquirrelMail login web page.
2. If a user does get logged in after excessively trying, clicking on the buttons in SquirrelMail acts like they are dead buttons. These buttons do not do what they should do, such as Send a message, Save a message, etc.
These two SquirrelMail v1.2.11 problems are causing a big problem with these users and client. These users can use a different computer and login to SquirrelMail without any problems.
Here is what we have tried to resolve these SquirrelMail issues on these Windows computers running Internet Explorer 6 SP1 without success. Note that these Windows computers do not experience problems with accessing any other web sites with ActiveX, JavaScript, and other forms of scripting:
1. Cleared Internet Explorer 6 SP1 cache.
2. Set Internet Explorer's Security, Privacy, and Advanced settings back to their default levels.
3. Reinstall the video and mouse drivers in Windows in case there were any possible conflicts causing these problems. The latest drivers available were installed.
4. Delete the mouse device driver in Windows and restart Windows to allow Windows configure the mouse port and device back.
5. Tried changing the mouse from PS/2 connection to USB and vice versa including trying a different mouse.
Any ideas, suggestions, etc. would be appreciated.
-- Mark Knipfer MFM Technical Support http://support.mfm.com/
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