I missed this thread before, but we had a similar issue when we moved from 1.4.1 to
1.4.2. Every time a user opened a message the screen was blank. Turned out to be
something in their pref file. Not sure what, but I found that the pref files had
very few options in them, so deleted them and replaced them with a pref file from a
user that did work and whose file was quite complete (edited the mail addresses of
course and their were no filters setup). Fixed it every time/

Simon Bell said:
> Im using php 4.2.2-17.2 which comes with redhat 9
>
> register_globals is set to off, but the there is no change in this problem
> if i enable it.
>
> The view full header on this specific mail shows:
>
> Return-path: <[EMAIL PROTECTED]>
> Envelope-to: [EMAIL PROTECTED]
> Delivery-date: Sat, 25 Oct 2003 12:07:25 +0000
> Received: from root by cirrus.insane.co.uk with local (Exim 4.20)
>      id 1ADNCX-0008Qr-NI
>      for [EMAIL PROTECTED]; Sat, 25 Oct 2003 12:07:25 +0000
> Message-Id: <[EMAIL PROTECTED]>
> From: root <[EMAIL PROTECTED]>
> Bcc:
> Date: Sat, 25 Oct 2003 12:07:25 +0000
>
> Im using squirrelmail-1.2.11-1 which comes with redhat 9 as an rpm.
>
> Simon
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Simon
> Bell
> Sent: 26 October 2003 14:20
> To: 'Tomas Kuliavas'; [EMAIL PROTECTED]
> Subject: RE: [SM-USERS] invisible messages
>
>
>
> -----Original Message-----
> From: Tomas Kuliavas [mailto:[EMAIL PROTECTED]
> Sent: 26 October 2003 13:44
> To: [EMAIL PROTECTED]
> Subject: RE: [SM-USERS] invisible messages
>
>> Ok. The php options are enabled, and the message_details plugin is
>> installed
>> and enabled.
>>
>> When i click on a message, and an given the blank message, i click on
>> 'View
>> Message details' and an error comes up saying 'Unknown user of password
>> incorrect', which seems odd since ive successfully logged in to view a
>> list
>> of messages.
>>
>> Example:
>>
>> http://www.thelight.org.uk/temp/sq3.jpg
>
> you have very big monitor :)
>
>> what could be causing this?
>
> php 4.3.x ?
>
> php register_globals are on or off ?
>
> there is also "view full header" option, you can see some headers there.
> You are using vanilla SM 1.2.11 or some changed version?
>
> This message that you have got, is generated by some system log analizer.
> If there are some formating errors or email is very big ...
>
> --
> Tomas
>


____________________
Simon Bryan
IT Manager
OLMC Parramatta


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