Hi,

Our webhost has implemented SquirrelMail as our Web Interface for Web Mail
for us and our clients. Consequently, we have no control over source level
fixes to issues.

I wanted to ask if their are any simple fixes for the following, and if
they all rest with our Hosting company to fix, or is their something I can
do?

Can anyone help?

Also, what about showing Japanese Characters? How can this be enabled in
SqurirrelMail? The browser has this enabled and has had no problems with
past webmail interfaces...

The other critical issues are: (Quoted from a help desk ticket sent to them)

1. Our client needs to be able to fwd their mail to another address
WITHOUT setting it up as an Alias. This is URGENT, it is lost
functionality and it impacts the client by tripling or more the amount
of times they must sign in Webbased to their accounts. If this cannot be
set up in Squirrel Mail easily can it be 'enabled' / 'Set-up'in the
Client control.'domainname'.com interface please ASAP?

2. Given they need to mail people regularly from their Webmail accounts,
can we please have the Address book feature fixed URGENTLY? It has the
error, any way you try to save you get "ERROR: Could not lock
datafile " and the fix is (many) available from the SquirrelMail
Knowledge base/Support Pages...please!

3. URGENT from way back, to do with control panel, answered in the first
instance but not implemented. 'I do not have access to fix this and
would like help with it'.
ALIASES - The client requires , now URGENTLY to be able to have the one
alias [EMAIL PROTECTED] to be updatable with about 30-50 email
addresses copied.
If you need an explanation as to why please email me, but for now, even
if their is a beter way, please can we have this functionality included
and let me know how to set it up if my input is required.

Less urgent but seriously important are the following:

a) Time out of the Webmail accounts - you kindly increased this on their
domain for me before the change. Has this gone back?
Please could you extend the domain timeout to 30mins at least?

b) The sign in screen at the mail.domain webmail interface has no option
to cache the details. They use a secure PC behind a corporate firewall
with UiD/pw access to their machines, so have no concerns about having
the page fully cachable (And not losing the cache after webmail timeout,
like what used to happen with imail). Please could we have this
addressed asap, after the urgent issues, please?

c) Address Book Importer - when its functionality is fixed, please could
we have this plug-in asap too.

d) Timezones - Asia/Tokyo is correct, but (space)Japan is not, doesn't
display correctly


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