A user at our site received a message that was formatted with different fonts, so that squirrelmail shows the original message as a text attachment. This user wanted to edit the message and then forward it to a large mailing list. He selected forward, and then edited the message, but neglected to notice that the original message was AUTOMATICALLY added as an text attachment, probably because they didn't scroll to the bottom of the screen. Unfortunately, he edited out sensitive material that remained in the attachment, so all the users on the mailing list received it, and I was forced to run around our site and find all the recipients and delete the message before they read it.

It does not make sense that Forward both includes the original message as an attachment, and also puts it, indented, into the "text" window that the user is editing. Replying to a message with formatted text does not automatically include such an attachment, so why should Forward? When a message is forwarded with such an attachment, the text in the attachment does not appear inline when mail clients read the forwarded message, so the recipient doesn't see it without opening the attachment. Very inconvenient, especially if it basically just contains text. Has this issue been previously discussed? If a person wants to forward the original message and save the formatting, then they could select the "Forward as attachment" command, which will forward the message in it's original format, and it will appear inline in mail clients such as eudora, making it easy for the recipient to read. The Forward command, logically, should therefore do the opposite of "Forward as attachment".

However, to save the present functionality, Forward could include an option for such a message, that allows the person to select to attach the message with it's "original" formatting. However, IMHO, it should not be the default.

Mark


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